Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Alina D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Easy video meetings for smooth teamwork

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Google Meet is easy to use, works well with other Google apps like Calendar and Docs, and offers strong security for video calls.

What is your favorite aspect of this product?

My favorite part of Google Meet is how smoothly it runs even on slow internet and lets many people join video calls easily.

What do you dislike most about this product?

Sometimes, video quality drops when the internet is slow.

What recommendations would you give to someone considering this product?

Firstly try Google Meet for its easy use and good video quality, especially if they want reliable calls and simple teamwork tools.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Raman S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Fine Video Conferencing Tool enhance Collaboration

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Offers easy integration with Google Workspace tools like Gmail, Google Calendar, and other Google services. This integration has helped team syncs, project updates, and board meetings. Remote team is able to collaborate on projects and discuss everything in one place.

What is your favorite aspect of this product?

Helps us to host secure video calls with clients and our business partners.

What do you dislike most about this product?

The free plan has limited set of features.

What recommendations would you give to someone considering this product?

A very popular video conferencing tool that is easy to use and simple to setup.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Amir H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

accessible for all users

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

meet’s inclusivity tops teams, with features that make video open to everyone. it’s my tool for universal connection.

What is your favorite aspect of this product?

the live captions support hearing-impaired users, ensuring clarity. i can adjust video settings for low-vision accessibility. the browser-based access works on any device.

What do you dislike most about this product?

captions struggle with fast talkers, causing occasional errors.

What recommendations would you give to someone considering this product?

for diverse groups, meet’s accessibility welcomes all.

Pros

  • Helps Innovate
  • Reliable
  • Caring
  • Client Friendly Policies

Cons

  • Less Productive
  • Commodity Features

Most Popular Google Meet Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171