What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
Alina D.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2025
Easy video meetings for smooth teamwork
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet is easy to use, works well with other Google apps like Calendar and Docs, and offers strong security for video calls.
What is your favorite aspect of this product?
My favorite part of Google Meet is how smoothly it runs even on slow internet and lets many people join video calls easily.
What do you dislike most about this product?
Sometimes, video quality drops when the internet is slow.
What recommendations would you give to someone considering this product?
Firstly try Google Meet for its easy use and good video quality, especially if they want reliable calls and simple teamwork tools.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Raman S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2025
Fine Video Conferencing Tool enhance Collaboration
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Offers easy integration with Google Workspace tools like Gmail, Google Calendar, and other Google services. This integration has helped team syncs, project updates, and board meetings. Remote team is able to collaborate on projects and discuss everything in one place.
What is your favorite aspect of this product?
Helps us to host secure video calls with clients and our business partners.
What do you dislike most about this product?
The free plan has limited set of features.
What recommendations would you give to someone considering this product?
A very popular video conferencing tool that is easy to use and simple to setup.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Amir H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2025
accessible for all users
Likeliness to Recommend
What differentiates Google Meet from other similar products?
meet’s inclusivity tops teams, with features that make video open to everyone. it’s my tool for universal connection.
What is your favorite aspect of this product?
the live captions support hearing-impaired users, ensuring clarity. i can adjust video settings for low-vision accessibility. the browser-based access works on any device.
What do you dislike most about this product?
captions struggle with fast talkers, causing occasional errors.
What recommendations would you give to someone considering this product?
for diverse groups, meet’s accessibility welcomes all.
Pros
- Helps Innovate
- Reliable
- Caring
- Client Friendly Policies
Cons
- Less Productive
- Commodity Features