What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
Mangesh K.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2025
Reliable and Easy-to-Use Video Conferencing Tool
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet stands out with its seamless integration across Google Workspace apps like Gmail and Calendar, making scheduling and joining meetings effortless. It offers a clean, intuitive interface, strong security, and real-time captions. Its browser-based access requires no downloads, ensuring easy connectivity for users across devices and organizations.
What is your favorite aspect of this product?
Google Meet is its seamless integration with Google Workspace. Being able to join meetings directly from Calendar invites or Gmail without switching platforms makes it incredibly convenient and efficient, especially for teams that rely on Google’s ecosystem for daily collaboration.
What do you dislike most about this product?
What I dislike most about Google Meet is its limited advanced features compared to some competitors—such as fewer in-meeting collaboration tools, limited breakout room controls, and less customization for backgrounds and layouts. For power users or large-scale webinars, these limitations can impact the overall experience.
What recommendations would you give to someone considering this product?
If you're already using Google Workspace, Google Meet is a natural and efficient choice for video meetings. It's best suited for small to mid-sized teams looking for ease of use and quick setup. However, if you need advanced features like detailed breakout room control or webinar tools, consider your needs carefully.
Pros
- Fair
- Helps Innovate
- Continually Improving Product
- Reliable
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2025
GMeet Makes Virtual Meetings Effortless
Likeliness to Recommend
Pros
- Reliable
- Efficient Service
- Respectful
- Fair
Ankit S.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2025
Google Meet: Simple, Reliable, and Integrated
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet stands out for its intuitive design and flawless integration with other Google tools, enabling a smooth workflow. Features like real-time captions, secure connections, and ease of access for non-technical users further set it apart.
What is your favorite aspect of this product?
I love how user-friendly Google Meet is, with straightforward functionality that doesn’t require technical expertise. Its high-quality video calls, reliable performance, and automatic captions are particularly impressive.
What do you dislike most about this product?
The biggest drawback is the limited features in the free version, such as shorter meeting durations and a cap on participants. These restrictions may hinder small businesses or teams on tight budgets.
What recommendations would you give to someone considering this product?
If your organization already uses Google Workspace, Google Meet is a natural and highly effective choice for video conferencing. Leverage its advanced features, like breakout rooms and noise cancellation, to enhance meeting productivity. It’s particularly suited for teams valuing simplicity and integration.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Unique Features