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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Abhishek A.

  • Role: Finance
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

Organize every meeting with Google Meet

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google meet is totally unique in my opinion from its counterparts such as zoom and Microsoft teams. The reason being, it provide free meetings without any time limit which is just limited to 90 mins in zoom meetings. Another thing, it is much better in terms of convenience as compared to others.

What is your favorite aspect of this product?

The favorite aspect for me is the that we just require a meeting link and we can simply join using our Gmail account without creating a separate account for google meet. This is all because everyone of has a Gmail account and it becomes very convenient for all of us to join google meet instead of zoom or TEAMS or Webex. Another best part about the tool is that most of the services are free of cost, so an organization do not have to think for a big budget before considering this.

What do you dislike most about this product?

Nothing as such comes under dislikes for me, just the video quality can be improved specially when we are more number of people in the meet and also screen visibility whose videos are turned on is not clearly represented.

What recommendations would you give to someone considering this product?

I would definitely recommend this tool to all the business looking for the video conferencing tools with minimal cost and a great reach or expansion of services.

Pros

  • Caring
  • Saves Time
  • Acts with Integrity
  • Helps Innovate

Sam A.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

Reliable Video Meeting for Team Collaboration

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet has a easy integration so easy to schedule, join and manage meetings directly from Calendar, Gmail and Docs.

What is your favorite aspect of this product?

It's quick and reliable to launch or join meeting. Interface is clean and great for clarity during cross-team conversations.

What do you dislike most about this product?

Some features like advanced breakout room control and meeting recording is only available on higher plans.

What recommendations would you give to someone considering this product?

If your team already uses Google tools, Google Meet is a perfect fit. It's reliable for daily check ins and remote collaboration without the need for extra software.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Winner A.

  • Role: Operations
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

Meeting Expectations with Ease

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Google Meet stands out due to its seamless integration with Google Calendar and Gmail, making it easy to schedule and join meetings. Its simplicity, security features like encryption, and high-quality video conferencing also contribute to its popularity. Additionally, Meet's compatibility across various devices and platforms adds to its convenience.

What is your favorite aspect of this product?

My favorite aspect of Google Meet is its seamless integration with Google Calendar and Gmail, making it super easy to schedule and join meetings. It's also pretty straightforward to use, which is a big plus!

What do you dislike most about this product?

One potential drawback is that Google Meet can require a Google account to use, which might be a limitation for those who prefer or need to use non-Google accounts.

What recommendations would you give to someone considering this product?

When considering Google Meet, I'd recommend checking its integration with your existing Google Workspace setup, if applicable. It's also a good idea to test its features with your team to ensure it meets your specific needs, especially regarding meeting size and duration requirements.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Most Popular Google Meet Comparisons

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