What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
Mary A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2025
Efficient for Everyday Meetings
Likeliness to Recommend
What differentiates Google Meet from other similar products?
You can schedule, join, and even record meetings without jumping between tools
What is your favorite aspect of this product?
It’s the simplicity for me!!! Whether you’re hosting or joining a meeting, it just works without stress
What do you dislike most about this product?
It feels a bit too basic at times, you miss features like built-in polls, whiteboards, or file sharing
What recommendations would you give to someone considering this product?
Google Meet is reliable, fast, and easy to manage
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Madeleine A.
- Role: Student Academic
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2025
Perfect for professional meetings
Likeliness to Recommend
What differentiates Google Meet from other similar products?
- For me is how seamlessly it works with other Google tools — like Calendar, Gmail, and Docs. - It’s super convenient to hop into a meeting straight from an invite or email, and you don’t need to install anything. - It's clean, easy to use, and perfect for quick meetings without all the extra noise.
What is your favorite aspect of this product?
- Video call quality & audio it is very clear and fast accessible tool - New gemini ai ease of integration makes meets more better and advanced.
What do you dislike most about this product?
Google Meet still feels a bit limited compared to other platforms — like not having advanced collaboration features or more interactive tools built in. Sometimes it just feels too basic when you need to do more than just talk.
What recommendations would you give to someone considering this product?
If you're thinking about using Google Meet, I'd say it's a great choice for simple, quick meetings, especially if you already use other Google tools. It's super easy to set up and join calls, no downloads needed. But if you need more advanced features like whiteboarding, deep collaboration tools, or detailed meeting insights, you might want to pair it with other apps or explore alternatives depending on your workflow.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Maureen N.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2025
Google Meet is a great online meeting platform.
Likeliness to Recommend
What differentiates Google Meet from other similar products?
I overall love Google Meet because of its versatile uses and its benefits to my personal work needs. It makes communication accessible virtually and i also love how it connects to my Google Calendar and is all synced on my personal email.
What is your favorite aspect of this product?
My overall experience has been incredible with Google Meet. It is super easy to use and you can use it on the go. It has made it extremely easy to hold regular meeting discussions conveniently from anywhere without the hassle of traveling to meet at a physical point.
What do you dislike most about this product?
Google Meet has really been very easy to use and very reliable. I haven't experienced any major downsides.
What recommendations would you give to someone considering this product?
Google Meet is a great and reliable online meeting tool that offers a very secure channel for meeting conversions.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy