Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Miracle A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

Seamless and Reliable for Remote Collaboration.

Likeliness to Recommend

7 /10

What differentiates Google Meet from other similar products?

Google Meet offers a users friendly interface and delivers an excellent in browser experience, making it more accessible compared to other similar products.

What is your favorite aspect of this product?

My favourite feature of Google Meet is its simplicity and seamless integration with other Google services like Gmail and Google docs.

What do you dislike most about this product?

It has limited features compared to other video conferencing applications.

What recommendations would you give to someone considering this product?

I would recommend Google Meet to anyone looking for a reliable and easy to use video conferencing tools, especially if they already use other Google services. And It's also web based, so there's no need to install extra software.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Aifuwa I.

  • Role: Finance
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2025

Reliable and easy to use video tool

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Simple interface as no extra set up is needed Stable performance even with low network strenght

What is your favorite aspect of this product?

Easy joining and scheduling via google calender, plus no installation needed for users.

What do you dislike most about this product?

The screen sharing feature can lag sometime or go into infinity mode

What recommendations would you give to someone considering this product?

Great simple and reliable for meetings

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Saves Time

Vivek D.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2025

Reliable and User-Friendly Platform for Virtual Me

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet differentiates itself from other video conferencing platforms through its seamless integration with Google Workspace (formerly G Suite), ease of use, and browser-based simplicity—requiring no additional software installations for most users. One of its key advantages is the tight integration with Google Calendar, Gmail, Drive, and Docs, allowing users to schedule, join, or launch meetings directly from within those apps. For example, creating a Calendar event automatically generates a Meet link, and joining a call from Gmail takes just one click.

What is your favorite aspect of this product?

My favorite aspect of Google Meet is its seamless integration with Google Workspace, especially Google Calendar and Gmail. Scheduling or joining meetings takes just a click, and the ability to collaborate on Docs or Sheets during a call creates a smooth, unified workflow without needing to switch apps.

What do you dislike most about this product?

What I dislike most about Google Meet is that some advanced features—like breakout rooms, polls, and attendance tracking—are only available in higher-tier Google Workspace plans, limiting functionality for free users or smaller organizations. Additionally, it offers fewer in-meeting collaboration tools compared to platforms like Zoom or Microsoft Teams.

What recommendations would you give to someone considering this product?

Use it with Google Workspace for the best experience—integrations with Calendar, Gmail, and Drive streamline scheduling and collaboration. Check your plan’s feature set—some advanced tools like breakout rooms, live streaming, and attendance tracking are only available in premium tiers. Use a modern browser (like Chrome) to ensure full compatibility and access to the latest Meet features. Enable real-time captions for accessibility and clearer understanding during noisy or multilingual meetings.

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Transparent

Most Popular Google Meet Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171