What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
Miracle A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2025
Seamless and Reliable for Remote Collaboration.
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet offers a users friendly interface and delivers an excellent in browser experience, making it more accessible compared to other similar products.
What is your favorite aspect of this product?
My favourite feature of Google Meet is its simplicity and seamless integration with other Google services like Gmail and Google docs.
What do you dislike most about this product?
It has limited features compared to other video conferencing applications.
What recommendations would you give to someone considering this product?
I would recommend Google Meet to anyone looking for a reliable and easy to use video conferencing tools, especially if they already use other Google services. And It's also web based, so there's no need to install extra software.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Aifuwa I.
- Role: Finance
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Jun 2025
Reliable and easy to use video tool
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Simple interface as no extra set up is needed Stable performance even with low network strenght
What is your favorite aspect of this product?
Easy joining and scheduling via google calender, plus no installation needed for users.
What do you dislike most about this product?
The screen sharing feature can lag sometime or go into infinity mode
What recommendations would you give to someone considering this product?
Great simple and reliable for meetings
Pros
- Reliable
- Enables Productivity
- Effective Service
- Saves Time
Vivek D.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Jun 2025
Reliable and User-Friendly Platform for Virtual Me
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet differentiates itself from other video conferencing platforms through its seamless integration with Google Workspace (formerly G Suite), ease of use, and browser-based simplicity—requiring no additional software installations for most users. One of its key advantages is the tight integration with Google Calendar, Gmail, Drive, and Docs, allowing users to schedule, join, or launch meetings directly from within those apps. For example, creating a Calendar event automatically generates a Meet link, and joining a call from Gmail takes just one click.
What is your favorite aspect of this product?
My favorite aspect of Google Meet is its seamless integration with Google Workspace, especially Google Calendar and Gmail. Scheduling or joining meetings takes just a click, and the ability to collaborate on Docs or Sheets during a call creates a smooth, unified workflow without needing to switch apps.
What do you dislike most about this product?
What I dislike most about Google Meet is that some advanced features—like breakout rooms, polls, and attendance tracking—are only available in higher-tier Google Workspace plans, limiting functionality for free users or smaller organizations. Additionally, it offers fewer in-meeting collaboration tools compared to platforms like Zoom or Microsoft Teams.
What recommendations would you give to someone considering this product?
Use it with Google Workspace for the best experience—integrations with Calendar, Gmail, and Drive streamline scheduling and collaboration. Check your plan’s feature set—some advanced tools like breakout rooms, live streaming, and attendance tracking are only available in premium tiers. Use a modern browser (like Chrome) to ensure full compatibility and access to the latest Meet features. Enable real-time captions for accessibility and clearer understanding during noisy or multilingual meetings.
Pros
- Helps Innovate
- Trustworthy
- Efficient Service
- Transparent