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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

linda D.

  • Role: Finance
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2025

A Solid Video Tool That Just Works

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

What really sets Google Meet apart is how smoothly it integrates with Google Calendar and Gmail. Scheduling and joining meetings is super easy, especially if you're already using Google Workspace—it just feels seamless.

What is your favorite aspect of this product?

I really like how easy it is to join a meeting—no need to download anything, just click the link and you’re in. It’s fast, simple, and hassle-free.

What do you dislike most about this product?

The thing I dislike most is that the features feel a bit limited compared to other platforms, like breakout rooms or advanced controls. It covers the basics well, but power users might find it lacking.

What recommendations would you give to someone considering this product?

If you're already using Google Workspace, Google Meet is a no-brainer—it’s super convenient and works well for everyday meetings. Just keep in mind that it’s best for straightforward calls, not complex webinars or events.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Commodity Features

Vipin R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2025

Simple, Reliable, and Seamlessly Integrated

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet stands out because of its tight integration with Google Workspace tools like Gmail, Calendar, Docs, and Drive. This makes scheduling, joining, and managing meetings effortless without switching between platforms

What is your favorite aspect of this product?

The best aspect of Google Meet is its ease of use and reliability. Joining a meeting is as simple as clicking a link, and it works well even on low-bandwidth connections.

What do you dislike most about this product?

One area for improvement is the limited advanced collaboration features compared to other platforms like Microsoft Teams or Zoom.

What recommendations would you give to someone considering this product?

If your organization already uses Google Workspace, Google Meet is a natural choice. It’s great for quick, secure meetings with minimal setup.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Onisobuana S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

Smooth and Simple, best with Google tools.

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

What differentiates Google Meet from other video conferencing tools is mainly its simplicity, speed, and seamless integration within the Google ecosystem. If you're already using Gmail, Google Calendar, Docs, or Drive, Meet fits in naturally no need to download extra apps or manage multiple platforms. Scheduling a meeting, joining one from an email, or sharing a document during a call feels smooth and intuitive. Also, its browser-based functionality, unlike Zoom or Microsoft Teams, which often push desktop apps, Google Meet runs entirely in the browser without sacrificing much in quality. This makes it lightweight and easy to access.

What is your favorite aspect of this product?

My favorite aspect of Google Meet is how perfectly it integrates with other Google services. Being able to schedule a meeting in Google Calendar, get automatic meeting links, join directly from Gmail, and share Docs or Slides during a call without switching tools makes the whole experience feel effortless. It’s really useful for teams that already rely on Google Workspace as everything just works together without friction. That simplicity and convenience really stand out.

What do you dislike most about this product?

One thing i dislike is that many of its more powerful features are locked behind paid Google Workspace plans. Things like attendance tracking, noise cancellation, recording, and breakout rooms aren’t available to free users, which can be frustrating, especially for educators, small teams, or individuals who need more functionality but don’t have the budget for a premium plan. It sometimes feels like the basic version is too stripped down, making it less competitive for users who need more than just the essentials.

What recommendations would you give to someone considering this product?

If you’re considering Google Meet, I’d recommend it especially if you’re already using Google Workspace tools like Gmail, Calendar, and Drive. The integration is smooth and makes scheduling, joining, and collaborating very easy. It’s a great option for straightforward meetings, especially for schools, small teams, or one-on-one calls. However, if you need advanced features like breakout rooms, meeting recordings, remote desktop control, or detailed participant management, be aware that many of those are only available on paid plans. For larger events or highly interactive sessions, you might want to compare it with platforms like Zoom or Mi

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Meet Comparisons

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