What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
Ebele O.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2025
Reliable and user-friendly video conferencing app
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet offers a fast and reliable platform for online meeting. One of the major aspect of Google Meet that differentiate it from similar products is the ease of integration and the fact that you can use it automatically with your Google account without any special download or installation.
What is your favorite aspect of this product?
My favorite aspect of Google Meet is the simple UX it provide. Anyone with basic knowledge of how a phone or computer works can easily use Google Meet. I equally love how easy it is to select which screen I want to share while sharing screen in a Google Meet.
What do you dislike most about this product?
There are times I experience lag in voice while on meeting. This sometimes affect the quality of my meeting.
What recommendations would you give to someone considering this product?
I would really recommend they go for it.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Unique Features
Abraham E.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2025
Simple, Reliable Video Meetings That Just Work”
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet stands out for its deep integration with Google Workspace, ease of access through browser links, and no need for software installation, making it ideal for quick and secure meetings.
What is your favorite aspect of this product?
The seamless integration with Google Calendar and Gmail makes scheduling and joining meetings effortless, especially across different teams.
What do you dislike most about this product?
Lack of built-in remote desktop control and limited engagement tools like polls or Q&A compared to competitors like Zoom or Teams.
What recommendations would you give to someone considering this product?
If you're already using Google Workspace, Google Meet is a natural choice. It’s simple, secure, and gets the job done without needing extra tools or training.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Olamiji B.
- Role: Industry Specific Role
- Industry: Media
- Involvement: End User of Application
Submitted Jun 2025
The best software for online meeting
Likeliness to Recommend
What differentiates Google Meet from other similar products?
It's really simple to use and I can link it to my calendar
What is your favorite aspect of this product?
I don't need to install it unlike other products that require app download or stressful to connect
What do you dislike most about this product?
It's doesn't have as much feature as Zoom that you can play around with
What recommendations would you give to someone considering this product?
It's the best product for quick, easy and lightweight meetings
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
