What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
Chimdalu U.
- Role: Finance
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Jul 2025
Reliable for Everyday Meetings
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Real-time collaboration during meetings on shared Google Docs Easy se across all device
What is your favorite aspect of this product?
the integration with other google apps
What do you dislike most about this product?
Google Meet does not support direct file transfer within meetings. Instead, users must: Share Google Drive links Or send files via external platforms (like Gmail or Chat)
What recommendations would you give to someone considering this product?
It’s perfect for teams that prioritize ease of use, reliability, and strong security over advanced collaboration features.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Efficient Service
John G. O.
- Role: Student Academic
- Industry: Engineering
- Involvement: End User of Application
Submitted Jul 2025
reliable, efficient and integrated
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet differentiates itself through its seamless integration with Google Workspace (Gmail, Calendar, Docs), browser-based access and user-friendly interface which makes it effective and efficient.
What is your favorite aspect of this product?
What I love most about Google Meet is how well it connects with other Google tools like Gmail, Calendar, and Drive. It makes life easier—you can schedule meetings, share documents, and collaborate without jumping from one app to another. The smooth connection really saves time and stress.
What do you dislike most about this product?
Honestly, what I don’t like about Google Meet is that you can’t send files directly in the meeting chat, which can be frustrating when you quickly need to share a document or presentation. Also, there’s no option to control someone’s screen with your keyboard or mouse, which would’ve been very helpful during technical sessions or when trying to guide someone step-by-step. It’s a great platform, no doubt—but if they added those two features, it would really take things to the next level.
What recommendations would you give to someone considering this product?
My brother, or even if you’re my sister—if you’re thinking of using Google Meet, I’ll just tell you straight: it’s a solid choice. It’s very easy to use, no long story. You don’t need to download anything—just click the link and you're in. It also works perfectly with Gmail and Google Calendar, so setting up meetings or reminders is smooth. The video and audio quality are clear, and it hardly gives stress once your network is stable. If you want something simple, clean, and reliable for meetings, work, or school, Google Meet won’t disappoint you. It just gets the job done—no noise
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Unique Features
Steven M.
- Role: C-Level
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jul 2025
Being able to talk to client online
Likeliness to Recommend
What differentiates Google Meet from other similar products?
It has both audio and video options that helps me to either switch to video when I need to see the client and it is completely free to use
What is your favorite aspect of this product?
I like the abiltiy to share my screen because helps me show the work or product demo to the client easily
What do you dislike most about this product?
It cannot work without internet connection and if it works, it requires a stable internet connection
What recommendations would you give to someone considering this product?
You should have a stable internet connection
Pros
- Effective Service
- Altruistic
- Acts with Integrity
- Helps Innovate
