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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Henry O.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

Affordable online meeting tool with more features

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Has more features compared to other online meeting tools

What is your favorite aspect of this product?

Ease of use of GOOGLE MEET and intrutive User interface of the GOOGLE MEET which is very simple and easy to use with team

What do you dislike most about this product?

Does cause the video buffering when internet connection is too slow and poorly but rest works well

What recommendations would you give to someone considering this product?

I would recommend Google meet

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

Christianah M.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

Reliable For Video Meetings with Clean Simplicity

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet is unique for its seamless integration with Google Workspace tools like Calendar, Gmail and Drive. Scheduling, joining and sharing during meetings is very simple and basic to understand.

What is your favorite aspect of this product?

My favourite aspect of Google Meet is the tight integration with Google Calendar and Gmail, making scheduling, joining and managing meetings incredibly easy. especially for teams already using the Google Workspace. Everything will feel streamlined and efficient

What do you dislike most about this product?

What I dislike about the software is its limited in-meeting engagement tool. features like polls, whiteboard, which can make meetings sessions interactive and less dynamic compared to other platforms.

What recommendations would you give to someone considering this product?

I you are considering Google Meet, I recommend you use it with Google Workspace for the best experience. Because its real strength is in how well it integrates with Calendar, Gmail, and Drive.

Pros

  • Helps Innovate
  • Enables Productivity
  • Inspires Innovation
  • Continually Improving Product

Annie N.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

Reliable for Daily Engineering Meetings

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Its tight integration with Google Workspace is a big win. Scheduling and joining meetings through Calendar, sharing Docs live, and accessing files during calls makes collaboration smoother than most tools.

What is your favorite aspect of this product?

It’s super lightweight and works in the browser without extra installs. The video quality holds up even with patchy networks, which is great for remote dev teams.

What do you dislike most about this product?

Breakout room controls could be more intuitive, and sometimes it lacks advanced features other platforms offer, like built-in whiteboards or persistent meeting chats.

What recommendations would you give to someone considering this product?

If you're already using Gmail or Google Workspace, Meet is a no-brainer. It's reliable, simple, and perfect for quick syncs or daily standups with minimal friction.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Most Popular Google Meet Comparisons

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