What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
Abhinav R.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2025
Simple, reliable video calls for everyone
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet stands out thanks to its effortless integration with Google Workspace—calendar invites auto-populate meeting links, shared Docs or Slides open right inside the call, and real-time captions draw on Google’s speech-to-text engine. There’s no extra client download: it runs entirely in your browser, automatically adjusting video quality to your connection. Security is built in, with encrypted streams and domain-restricted meetings for paid plans. For a free tool, Meet offers surprisingly crisp HD video, clear noise-cancellation and screen-sharing options (full screen, window or Chrome tab) without extra plugins. Educational and enterp
What is your favorite aspect of this product?
My favorite aspect is how seamlessly Meet ties into Google Workspace. Calendar invites auto-include the link, Docs and Slides open right in the call, and there’s nothing to install—just open your browser and you’re ready to go. The live captions powered by Google’s speech-to-text are also a game-changer for keeping everyone on the same page.
What do you dislike most about this product?
Google Meet’s biggest drawbacks are its limited free‑tier features—breakout rooms, polls, and recordings require paid plans—coupled with a cluttered UI that mixes calendars and chats. Virtual backgrounds and noise suppression lag behind competitors, and the lack of true end‑to‑end encryption plus occasional video stutters on poor networks can frustrate users.
What recommendations would you give to someone considering this product?
When considering Google Meet, align your plan to feature needs—free covers basic calls, but breakout rooms, polls, attendance reports and recording require Workspace. Sync Meet with Calendar and Chat for seamless scheduling, and ensure participants use wired or strong Wi‑Fi plus quality headsets and webcams to improve audio/video clarity. Lock down security with host‑only screen sharing, waiting rooms and meeting codes, and train users on mute etiquette and caption use.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Franklin O.
- Role: Information Technology
- Industry: Technology
- Involvement: Initial Implementation
Submitted Jul 2025
Light and simple to us and join
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Easy to generate and Join
What is your favorite aspect of this product?
The fact that AI can help and take note from the meeting
What do you dislike most about this product?
The meeting controls lack some advanced features found in other platforms. Managing breakout rooms involves extra steps and isn't as straightforward. Without an integrated whiteboard feature, users must rely on separate Jamboard integration, which disrupts the workflow. The noise cancellation sometimes filters out quiet voices, requiring manual fine-tuning.
What recommendations would you give to someone considering this product?
I will advice all organization, association and Society to always use it for the meetings and online event
Pros
- Efficient Service
- Respectful
- Helps Innovate
- Continually Improving Product
Nand K.
- Role: Human Resources
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Jul 2025
Solid Platform but Switched for Better Fit
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Its user-friendly interface and the ability to join meetings directly from a browser without needing to install software also add to its convenience and accessibility.
What is your favorite aspect of this product?
Meeting, Interview, Business schedule
What do you dislike most about this product?
One of the things I dislike most about Google Meet is that some advanced features, like noise cancellation, breakout rooms customization
What recommendations would you give to someone considering this product?
integration really boosts productivity. It’s user-friendly and reliable for everyday video meetings.
Pros
- Performance Enhancing
- Unique Features
- Efficient Service
- Inspires Innovation
