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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

SSENYONGA Y.

  • Role: Student Academic
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2025

One Best way to access online lessongs for free

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google meet recording that keeps the recorded meeting on the Google drive makes it easy for me to access my misses recoded lessons from the tutor at no cost from my side and also even scheduling the Google meet can happen directly in the Google Calendar without the need to know the technical hussle of integrating the two tools

What is your favorite aspect of this product?

My favorite aspect of this tool is about the User interface, despite the many features, every feature is given an extensive look for example it is very easy to access the screen share, the recording feature and the take notes feature from Google meet by just simplified toggling around the tool this improves my UX with the solution and speeds up time for me to access any feature during the meeting

What do you dislike most about this product?

Translations of Google meet are not much more friendly where they often do not provide the actual translations and requiring you to edit more text translations and also the transcribe feature often would transcribe words that were not spoken by the speakers giving hard time to fix the minutes of the meeting

What recommendations would you give to someone considering this product?

Google meet is free to use in most cases and I would recommend the tool

Pros

  • Reliable
  • Unique Features
  • Includes Product Enhancements
  • Helps Innovate

Hafiz A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2025

Best for Regular Meetings, Need Advanced Functions

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Its easy to use, cost effective, simple User Interface makes it unique from other similar products

What is your favorite aspect of this product?

It serves the function best, online meeting, just share the link with anyone and whether they have google meet installed or not, they can join via browser instantly.

What do you dislike most about this product?

It lacks more advanced functions like Advanced Polls & Q&A, Chats without meetings, group chats, showing who raised their hand first in a meeting, and most importantly providing the remote access.

What recommendations would you give to someone considering this product?

If your goal is simple... to do video or audio conferencing, then this tool is the the way to go!

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Basit W.

  • Role: Industry Specific Role
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2025

Good for Calls, Could Be Great for Collaboration

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

I feel what really makes Google Meet stand out for me is its seamless integration into my daily workflow. The way it works so effortlessly with Google Calendar for scheduling and allows my team to collaborate on Docs or Slides directly within a call is something I haven't found to be as smooth on other platforms. I also appreciate its simplicity that anyone can join a meeting with just a browser link, with no mandatory downloads or complicated setups.

What is your favorite aspect of this product?

From a functional standpoint, i would say my favorite aspect would be is its deep and seamless integration with the Google Workspace ecosystem. The ability to schedule a meeting from Google Calendar and have a link automatically generated, or to launch a call directly from a Gmail thread, is incredibly efficient. The standout feature within this integration is being able to present and collaborate on a Google Doc, Sheet, or Slide directly within the meeting window, allowing everyone to see the same document and work on it together in real-time. This transforms a simple video call into a genuinely productive and interactive workspace, which is

What do you dislike most about this product?

The aspect I find most challenging is the ephemeral nature of the in-meeting assets once a call has ended. The biggest frustration is that the meeting chat, along with any links or notes shared in it, vanishes the moment the last person leaves. This often leads to a scramble to copy - paste important information before the window closes. While you can use external tools, it breaks the workflow and feels disconnected. If the chat history, poll results, and whiteboard sketches were automatically saved and attached to the calendar event as a persistent record of the meeting, it would make the entire experience feel more complete and productive.

What recommendations would you give to someone considering this product?

I'd highly recommend Google Meet, particularly for teams already living in the Google Workspace ecosystem. Its greatest strength is the seamless integration; scheduling in Calendar, launching from Gmail, makes workflow incredibly smooth and efficient. It's also my go-to for external meetings, as the ability for anyone to join from a browser with a single click is unbeatable for simplicity. The only caveat is that you have to be disciplined about saving notes, as the meeting chat disappears once the call ends. Overall, i would say, for its sheer convenience and reliability, it’s a top-tier choice.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Unique Features

Most Popular Google Meet Comparisons

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