What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
Charity N.
- Role: Operations
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Aug 2025
It is easy and affordable to use for online meetin
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google meet is a tool that is easy to use and affordable enough to use because even when you have no subscription you can use the solution to conduct meetings even to upto 100 participants
What is your favorite aspect of this product?
I like the ease of screen sharing the content with more options of sharing tab, window or specific part of the device content guarranting maximum security during screen sharing
What do you dislike most about this product?
Have not seen any serious technical issue with the solution yet, but they should consider making it lightweight as often would buffer if you all turn on video meetings
What recommendations would you give to someone considering this product?
I would recommend the solution
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Caring
Vanessa N.
- Role: Sales Marketing
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2025
Jump into meetings without any need to login
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google meet has the AI lab feature integrated and the virtual background feature integrated where the AI helps me write notes for the meeting and the virtual background feature helps me eliminate the background and use the background templates
What is your favorite aspect of this product?
I like the Google meet screen sharing and recording with high quality recording in good format and the solution does not heat up the devices when in the meeting like other solution
What do you dislike most about this product?
Often I realise buffering in the meeting during screen sharing
What recommendations would you give to someone considering this product?
I WOULD recommend the solution
Pros
- Continually Improving Product
- Unique Features
- Efficient Service
- Altruistic
Michael B.
- Role: Finance
- Industry: Apparel
- Involvement: End User of Application
Submitted Aug 2025
Remote Work Collaboration and Online Meetings.
Likeliness to Recommend
What differentiates Google Meet from other similar products?
We use this tool mostly on remote work collaboration. Enables teams working remotely to stay connected and productive through real-time video and audio communication.
What is your favorite aspect of this product?
Its free and easy to use. Intuitive interface requires no downloads just a link to join. Delivers HD video and support noise cancellation for clearer communication.
What do you dislike most about this product?
Basic free version is limited when it comes to robust and comprehensive features.
What recommendations would you give to someone considering this product?
If you're interested in a free and easy-to-use software for remote collaboration then Google Meet is the real deal.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
