What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
Ishmael S.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Sep 2025
Reliable meeting platform
Likeliness to Recommend
What differentiates Google Meet from other similar products?
It integrates effortlessly with other Google services like Calendar and Gmail
What is your favorite aspect of this product?
Like the high quality of audio and video
What do you dislike most about this product?
its working well for me nothing to dislike
What recommendations would you give to someone considering this product?
i recommend the tool
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
kehunde A.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2025
meeting made so easy
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Instant meeting and user friendly interface does not require complicated settings
What is your favorite aspect of this product?
The solution is so easy to use by every one in the organisation
What do you dislike most about this product?
nothing its working well for me
What recommendations would you give to someone considering this product?
i would recommend the tool
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Ujjwal K.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2025
the background blur is very good.
Likeliness to Recommend
What differentiates Google Meet from other similar products?
i know all tools have virtual backgrounds, but google meet's background blur is one of the best i have seen. it looks very natural and the edge detection around my head and shoulders is very clean. it is much better and more professional than using a fake picture of a beach.
What is your favorite aspect of this product?
i love using the background blur because it makes me look professional even if my room is a bit messy. it hides the clutter and keeps the focus on me and what i am saying. it is a simple feature but it is one that i use in every single meeting. it just works so well without any effort.
What do you dislike most about this product?
i wish there were more levels of blur, like a little bit of blur or a lot of blur.
What recommendations would you give to someone considering this product?
if you want a simple way to look more professional on video calls, use the built-in background blur feature.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing