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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Ishmael S.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Reliable meeting platform

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

It integrates effortlessly with other Google services like Calendar and Gmail

What is your favorite aspect of this product?

Like the high quality of audio and video

What do you dislike most about this product?

its working well for me nothing to dislike

What recommendations would you give to someone considering this product?

i recommend the tool

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

kehunde A.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

meeting made so easy

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Instant meeting and user friendly interface does not require complicated settings

What is your favorite aspect of this product?

The solution is so easy to use by every one in the organisation

What do you dislike most about this product?

nothing its working well for me

What recommendations would you give to someone considering this product?

i would recommend the tool

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Ujjwal K.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

the background blur is very good.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

i know all tools have virtual backgrounds, but google meet's background blur is one of the best i have seen. it looks very natural and the edge detection around my head and shoulders is very clean. it is much better and more professional than using a fake picture of a beach.

What is your favorite aspect of this product?

i love using the background blur because it makes me look professional even if my room is a bit messy. it hides the clutter and keeps the focus on me and what i am saying. it is a simple feature but it is one that i use in every single meeting. it just works so well without any effort.

What do you dislike most about this product?

i wish there were more levels of blur, like a little bit of blur or a lot of blur.

What recommendations would you give to someone considering this product?

if you want a simple way to look more professional on video calls, use the built-in background blur feature.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Meet Comparisons

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