What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoogle Meet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Meet.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
Shelly L.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2025
Easy way to online meeting
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google is very simple and customizable compared to the competition, which was important for quick and simple meetings.
What is your favorite aspect of this product?
I like how easy it is to use. I have found meeting scheduling, setup and sharing meetings links straightforward , which should not be taken for granted. The tool can be customized to suit your meeting requirements which makes it more usable.
What do you dislike most about this product?
The noise cancellation feature should be improved upon.
What recommendations would you give to someone considering this product?
Google Meet takes very few steps to use making it very reliable.
Pros
- Client's Interest First
- Helps Innovate
- Continually Improving Product
- Reliable
Furkan K.
- Role: Operations
- Industry: Communications
- Involvement: Vendor Selection and Purchasing
Submitted Nov 2025
Great for regular meetings.
Likeliness to Recommend
What differentiates Google Meet from other similar products?
In my opinion, Google Meet stands out because of how smoothly it integrates with other Google apps like Gmail, Calendar, and Drive. It makes scheduling and joining meetings super quick no extra steps or confusion. The overall experience feels lightweight and easy, and since it runs directly in the browser, there’s no need to install anything. It’s perfect for teams already using Google Workspace and keeps everything connected in one place.
What is your favorite aspect of this product?
What I like most about Google Meet is how simple and reliable it is. You just click a link and you’re in no setup or extra steps. The video and audio quality are usually smooth, and it connects quickly even with average internet. Plus, it’s great that everything’s linked with Gmail and Calendar, so meetings just feel easier to manage.
What do you dislike most about this product?
There’s not much to dislike, but sometimes the video quality drops a bit if the internet isn’t strong that honestly will irritate those who are into some sort of important meeting. Also, a few advanced features that other tools offer could make it even better. But overall, it’s reliable and does the job really well
What recommendations would you give to someone considering this product?
As per me, I would definitely recommend Google Meet if you want something simple, fast, and easy to use. It’s perfect for daily meetings, online classes, or client calls. Just make sure you have a stable internet connection for the best experience. It’s especially great if you already use other Google tools everything connects smoothly.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Riteekraj M.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2025
Reliable, Seamless, and Secure Video Collaboration
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet stands out for its tight integration with Google Workspace tools like Gmail, Calendar, and Drive, delivering a frictionless meeting experience. Its simplicity, security, and low setup overhead make it highly scalable for both small teams and large enterprises.
What is your favorite aspect of this product?
Its ease of use and seamless integration across Google services. Joining or scheduling a meeting takes just one click, and the performance is consistently stable even on moderate internet connections.
What do you dislike most about this product?
Limited advanced features compared to competitors like Zoom or Microsoft Teams — such as detailed meeting analytics, breakout room customization, and AI-powered collaboration enhancements.
What recommendations would you give to someone considering this product?
If your organization already uses Google Workspace, Google Meet is a natural and cost-effective choice. It offers strong reliability, enterprise-grade security, and minimal maintenance. For teams needing advanced webinar or event features, consider pairing it with additional tools.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing