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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Shelly L.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2025

Easy way to online meeting

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google is very simple and customizable compared to the competition, which was important for quick and simple meetings.

What is your favorite aspect of this product?

I like how easy it is to use. I have found meeting scheduling, setup and sharing meetings links straightforward , which should not be taken for granted. The tool can be customized to suit your meeting requirements which makes it more usable.

What do you dislike most about this product?

The noise cancellation feature should be improved upon.

What recommendations would you give to someone considering this product?

Google Meet takes very few steps to use making it very reliable.

Pros

  • Client's Interest First
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Furkan K.

  • Role: Operations
  • Industry: Communications
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Nov 2025

Great for regular meetings.

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

In my opinion, Google Meet stands out because of how smoothly it integrates with other Google apps like Gmail, Calendar, and Drive. It makes scheduling and joining meetings super quick no extra steps or confusion. The overall experience feels lightweight and easy, and since it runs directly in the browser, there’s no need to install anything. It’s perfect for teams already using Google Workspace and keeps everything connected in one place.

What is your favorite aspect of this product?

What I like most about Google Meet is how simple and reliable it is. You just click a link and you’re in no setup or extra steps. The video and audio quality are usually smooth, and it connects quickly even with average internet. Plus, it’s great that everything’s linked with Gmail and Calendar, so meetings just feel easier to manage.

What do you dislike most about this product?

There’s not much to dislike, but sometimes the video quality drops a bit if the internet isn’t strong that honestly will irritate those who are into some sort of important meeting. Also, a few advanced features that other tools offer could make it even better. But overall, it’s reliable and does the job really well

What recommendations would you give to someone considering this product?

As per me, I would definitely recommend Google Meet if you want something simple, fast, and easy to use. It’s perfect for daily meetings, online classes, or client calls. Just make sure you have a stable internet connection for the best experience. It’s especially great if you already use other Google tools everything connects smoothly.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Riteekraj M.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2025

Reliable, Seamless, and Secure Video Collaboration

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet stands out for its tight integration with Google Workspace tools like Gmail, Calendar, and Drive, delivering a frictionless meeting experience. Its simplicity, security, and low setup overhead make it highly scalable for both small teams and large enterprises.

What is your favorite aspect of this product?

Its ease of use and seamless integration across Google services. Joining or scheduling a meeting takes just one click, and the performance is consistently stable even on moderate internet connections.

What do you dislike most about this product?

Limited advanced features compared to competitors like Zoom or Microsoft Teams — such as detailed meeting analytics, breakout room customization, and AI-powered collaboration enhancements.

What recommendations would you give to someone considering this product?

If your organization already uses Google Workspace, Google Meet is a natural and cost-effective choice. It offers strong reliability, enterprise-grade security, and minimal maintenance. For teams needing advanced webinar or event features, consider pairing it with additional tools.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Meet Comparisons

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