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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Manoj K.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

GMeet is my most Proffered online meeting Platform

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

1) Freemium Model 2) Works well with low bandwidth

What is your favorite aspect of this product?

1) Ease of Use 2) Works perfect without installing any APp

What do you dislike most about this product?

1) Features are Limited 2) Remote Desktop Control is missing 3) MS Outlook & Colander Addon is missing to schedule a meeting & organize

What recommendations would you give to someone considering this product?

Go ahead, it's a great app

Pros

  • Inspires Innovation
  • Client's Interest First
  • Includes Product Enhancements
  • Appreciates Incumbent Status

Enrica M.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

easy, professional, complete

Likeliness to Recommend

7 /10

What differentiates Google Meet from other similar products?

better interface and great UX/UI

What is your favorite aspect of this product?

top UX/UI and more friendly

What do you dislike most about this product?

nothing relevant

What recommendations would you give to someone considering this product?

one of the top 5, definetely

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dev Jyoti ..

  • Role: Student Academic
  • Industry: Retail
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Nov 2023

Have been using for many years now, highly useful

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet stands out with its seamless integration with other Google Workspace apps and its robust security features, setting it apart from other video conferencing solutions.

What is your favorite aspect of this product?

I love Google Meet for its user-friendly interface, reliable performance, and integration with other Google services.

What do you dislike most about this product?

There are sometimes concerns about the need for a Google account to access Google Meet and potential limitations on features in the free version.

What recommendations would you give to someone considering this product?

For someone considering Google Meet, I'd recommend exploring its seamless integration with Google Workspace for collaborative productivity, testing its video and audio quality, and reviewing the pricing plans to ensure they align with specific business or personal needs.

Pros

  • Caring
  • Trustworthy
  • Efficient Service
  • Effective Service

Most Popular Google Meet Comparisons

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