What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
Nishanth A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Google Meet - An Interactive Web Tool
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet comes as an environment, with this we can easily integrate with Google's workspace like Gmail, Drive and other things. Google meet supports Audio transcription, it will be extremely useful and also the AI enabled noise cancelling capability is a lit.
What is your favorite aspect of this product?
Personally why I love the product is the flexibility that we are getting, as it is supported in mobile devices and also in web browsers. Apart from this even a beginner would be able to understand the User Interface with ease.
What do you dislike most about this product?
Sometimes when we are in the lobby it's not letting the host's know some of them are waiting for their response,
What recommendations would you give to someone considering this product?
An organization who can't spend more to a video conference tool can go for this as it has different packages available like the basic, business and enterprise level packages. Also who wants to collaborate with other google workspace tools like Sheets, Slides can also consider.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Sachin K.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Best Solution for Meetings and business purposes
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Fast and Easy to use, good customer support
What is your favorite aspect of this product?
Easy to integrate and use.
What do you dislike most about this product?
Everything is fine in this product
What recommendations would you give to someone considering this product?
Cost effective product and easy to use
Pros
- Continually Improving Product
- Unique Features
- Client Friendly Policies
- Over Delivered
Carolina S.
- Role: C-Level
- Industry: Education
- Involvement: End User of Application
Submitted Nov 2023
Easy to use but basic option is very simple
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Very useful and friendly to use as everyone has a gmail account so it's a common ground and you don't need to ddownload any app.
What is your favorite aspect of this product?
The fact that you don't need to install any new programme.
What do you dislike most about this product?
Not being able to see my students while sharing the screen
What recommendations would you give to someone considering this product?
If you are going to use it everyday, go to the business option
Pros
- Continually Improving Product
- Efficient Service
- Effective Service
- Caring
