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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Janet A.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

A Must-have Tool for Remote Communication

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Google Meet is rich in features and functionalities, which enables me to easily and conveniently communicate with my team and work with them more efficiently, including the remote members. It is complete in the sense that I don't need to install or download any other apps to achieve its full potential, it comes as a complete set. I can video conference, share files, whiteboard and even instant message with my team, all in a single platform.

What is your favorite aspect of this product?

I like that I can use it without having to download or install anything, all I need is a web browser and internet connection.

What do you dislike most about this product?

In the free version your meeting is limited to 60 minutes, you have to upgrade to enjoy high meeting duration otherwise your meeting will be interrupted at 60 min.

What recommendations would you give to someone considering this product?

It is a reliable and customer-ready online meetings service, I recommend it to all users.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Anudeep N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Easy to use and Cost efficient with quality of fea

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Its ui is simple and sweet which helps user to find required option easily which makes the gmeet easy to use compared to other platforms and morever it comes with the google browser which saves the space , we can use it without even downloading.

What is your favorite aspect of this product?

This google meet comes in google browser in google apps where when we open browser it will be easy to access as it readily availble where we dont need to download also. and its breadth features of screen share and instant messaging adds more value to google meet.

What do you dislike most about this product?

when we want to screen share it doesnt work as we thought it comes screen inside the screen sometimes and it dont have more customization options compared to other platforms.

What recommendations would you give to someone considering this product?

The Google meet is the best platform when it comes to cost effiency but when it comes to customization part we cant do much other than this things it is the best platform for online communications or meetings and for digital work place.

Pros

  • Acts with Integrity
  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Nov 2023

Great VC Software!

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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