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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Ahmed c.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

Thé best solution for presentation Meeting

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Easy to use the control screen

What is your favorite aspect of this product?

Mouse control

What do you dislike most about this product?

File transfer

What recommendations would you give to someone considering this product?

Thé best solution for présentation meeting

Pros

  • Helps Innovate
  • Continually Improving Product
  • Unique Features
  • Inspires Innovation

Shivom V.

  • Role: C-Level
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Industry Leader when it comes to Collaboration !

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

The amount of features & constant improvement seen with google meet is unprecedented. Google being the industry leader in innovation helps as well, video conferencing is flawless, additions of emoticons is a nifty little feature which although might not be a practical feature but is sure a quirky one which adds a different dimension to calls. Real time collaboration & the ability to share multiple screens at the same time are few of the top features which differentiate google meet from rest of the competition

What is your favorite aspect of this product?

Stability & constant feature addition with a very easy learning curve makes this one of the easiest to use software

What do you dislike most about this product?

Screen sharing can get a little choppy at times & audio controls glitch out every once in a while, rest all works just fine

What recommendations would you give to someone considering this product?

If you're an organization looking to implement a feature rich video/audio conferencing software, go for google meet, you will not regret it

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Carl O.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Best video conferencing software on the market

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

It's simplicity and user-friendliness. It is just so easy to use and get accustomed to, especially for our new starters who have moved from companies who user other platforms.

What is your favorite aspect of this product?

The ease with which to create and arrange meetings and invite my internal colleagues or external partners. Also, I love Gmail so Google Meets just goes hand-in-hand with this.

What do you dislike most about this product?

I know that price-wise Gmail/Google Meets is one of the more expensive platforms on the market, however in my opinion this is worth it.

What recommendations would you give to someone considering this product?

If you are a medium to large sized business, just go for it.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Google Meet Comparisons

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