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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

84

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Rohit P.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2025

Calendar based scheduling.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google meet is direct integration with google calendar making meeting scheduling simple and easy.

What is your favorite aspect of this product?

It automatically creates a meeting link when an event is created and includes builtin reminders and timezone support.

What do you dislike most about this product?

It's not as useful for teams that don't rely on google calendar for their scheduling. Controls may be too basic for recurring meetings.

What recommendations would you give to someone considering this product?

Ideal for teams that rely heavily on google calendar for all their scheduling needs.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Effective Service

Cons

  • Less Productive
  • Less Respectful
  • Vendor's Interest First

Celine F.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2025

Link and Think with GoogleMeet!

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet works for our team because it stays stable even when we run calls during heavy data transfers. I think it handles our long technical reviews well. We often discuss route prediction models that pull large dashboards, and Meet rarely lags.

What is your favorite aspect of this product?

I like the live captions because they help me follow airline contract calls where the audio quality gets messy. I used it last month on a review with Lufthansa’s tech team when they walked me through a fare ladder issue.

What do you dislike most about this product?

I feel the tile layout could stay fixed when new people join. It shuffles at odd times. t is not a big deal though.

What recommendations would you give to someone considering this product?

Keep screen shares clean. Close dashboards and heavy notebooks before sharing since they slow your rhythm. Use meeting codes instead of links when you run long standing model review sessions

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Yan C.

  • Role: Information Technology
  • Industry: Apparel
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2025

A Reliable, Seamless Video Meeting Platform

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Integration with other google products

What is your favorite aspect of this product?

Reliability

What do you dislike most about this product?

Everything is good

What recommendations would you give to someone considering this product?

Cost effective, reliable product

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Most Popular Google Meet Comparisons

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