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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Raghavendra H.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

Get all your meetings done quickly

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Google meet helps to instantly start a meeting and automatically sync with calender using Gmail and also allow to record the meetings.

What is your favorite aspect of this product?

It has a great live auto caption feature and its whiteboard helps us draw and explain to all the participants also allow to add a custom background in our video.

What do you dislike most about this product?

If there could be an option to switch shared screens without ending the sharing, it would be great feature.

What recommendations would you give to someone considering this product?

Google meet is very quick as compared to other platforms and it does not require any software to install.

Pros

  • Efficient Service
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Arka S.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Best Enterprise collaboration tool for meetings

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

The brand and trust of Google. Whenever we use any product from Google we can feel the trust associated with it. Also, regular updates and staying ahead in security in all aspects really stand it apart.

What is your favorite aspect of this product?

The UI is very clean and modern. The features are very useful and easy to find. Works very well in any browser. The recording feature is good. Also, this is one of the meeting tools that I use for my personal needs as well. Thus using it in the work came instinctively.

What do you dislike most about this product?

The lack of stable VDI plugins makes it not the best choice for the NDS or VDI environment. Also an easy-to-find and share static meeting ID pass would be better. So that the host doesn't have to manually approve the joiners each time.

What recommendations would you give to someone considering this product?

Go for it without a second thought if you are getting all the features you are looking for. Have trust in Google products. They make the best tools.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rohan R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

Very Easy to use for Beginners

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet not only integrates smoothly with Gmail and Calendar but also offers robust security features like end-to-end encryption and anti-abuse measures. Additionally, its ability to handle large groups without lagging ensures a seamless experience for both casual hangouts and professional meetings. Whether you're having a virtual coffee chat or a brainstorming session, Google Meet has got you covered for hassle-free online gatherings.

What is your favorite aspect of this product?

My favorite thing about Google Meet is how easy it makes connecting with people. Whether it's a quick catch-up with friends or an important meeting with colleagues, it's always smooth sailing. Plus, the added security features give me peace of mind knowing my conversations are safe and sound.

What do you dislike most about this product?

The main thing I dislike about Google Meet is that some features, like breakout rooms, are only available with certain plans. It would be great if all users had access to these handy features without any extra costs. Also, while it's generally reliable, occasional technical glitches can be a bit frustrating, especially during important meetings.

What recommendations would you give to someone considering this product?

If you're thinking about using Google Meet, here's the scoop: Use its Gmail and Calendar integration to schedule meetings hassle-free, make sure to keep things private with its security features, check out the different plans to see what suits you best, and always have a backup plan for tech issues. Overall, it's a solid choice for online meetings, but just be aware of what it can and can't do to make the most of it.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

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