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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Benjamin B.

  • Role: Consultant
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Simple and effective tool for video chats

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Google Meets seems to be the leader in video call technologies. They were the first ones I saw with the easy meeting link, right from the browser. After that everyone else started following suit. I love the simplicity and ease of use, also it is great how it is free for non-business users as well.

What is your favorite aspect of this product?

I love how easy it is to use, click the link join the call. Other products have overcomplicated themselves and not everyone wants to download an app and make an account just to join a meeting. In the beginning I was having technical issues often, however in the last 1-2 years google seems to have sorted this out and my calls run much smoother.

What do you dislike most about this product?

It seems like not all features are available on the web browser safari. I understand google would prefer us to us chrome however these should be able to have support on safari as well. One example is changing the background of the video, for me it only works in Chrome and says unsupported in safari.

What recommendations would you give to someone considering this product?

I would suggest to try it out - it's free.

Pros

  • Includes Product Enhancements
  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity

Cons

  • Leverages Incumbent Status

Deep k.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

my experience with Google meeting.

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

it is simple and easy to use .

What is your favorite aspect of this product?

a simple environment and fast screen sharing.

What do you dislike most about this product?

need more features.

What recommendations would you give to someone considering this product?

for simple and easy meeting , google meeting is nice.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Jon S.

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Easy to use and communicate with others

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Cleaner and simpler user interface than Teams.

What is your favorite aspect of this product?

Simple and clear to use, I have noticed clearer pictures during video calls.

What do you dislike most about this product?

not sure at this time.

What recommendations would you give to someone considering this product?

Definitely try it out and do a trial.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Most Popular Google Meet Comparisons

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