What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
Nicole L.
- Role: Information Technology
- Industry: Healthcare
- Involvement: End User of Application
Submitted Mar 2024
A perfect compliment to Google Suite users!
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google meet integrates seamlessly with Google products. It provides an easy way to launch meetings from any Google application through calendar sidebar, it creates a unique meeting link when creating a calendar invite and seamlessly records the meeting, poll results back to Google documents. Using the Google full suite of products makes work highly productive.
What is your favorite aspect of this product?
The ease of usability of the product, the backgrounds and filters makes the meeting fun and the non-verbal options (emojis, chat, raise hand).
What do you dislike most about this product?
I do not like how the chat disappears as soon as the meeting is over. And the additional features such as polls, etc are not easy for participants to find.
What recommendations would you give to someone considering this product?
If you are using Google products such as Sheets, Docs, Calendar, Drive - then the move to Google meet makes the most sense. It is a fully featured product that will meet 99% of all needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Favio A. G.
- Role: Information Technology
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Meet has become a household name in video confrnc
Likeliness to Recommend
What differentiates Google Meet from other similar products?
User-Friendly. Free Basic Version. High-Quality Audio & Video. Seamless Integration. Security Features.
What is your favorite aspect of this product?
Enjoy clear and crisp communication, making remote meetings and catch-ups feel more natural.
What do you dislike most about this product?
Compared to some competitors, Google Meet might lack some advanced features like breakout rooms or advanced polling functionalities.
What recommendations would you give to someone considering this product?
Google Meet is a strong contender for anyone looking for a user-friendly and reliable video conferencing solution. The free tier is a great option for casual users and small teams, while the paid plans offer features that cater to larger businesses.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Javier S.
- Role: Operations
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Apr 2024
A Cost-Conscious Solution with Limitations
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Integration with G Suite: Google Meet is tightly integrated with G Suite, which includes Gmail, Google Calendar, Google Drive, and other productivity tools. This integration allows for seamless scheduling and joining of meetings directly from these applications. Security: Google Meet offers strong security features, such as encryption in transit and at rest, to ensure the privacy of meetings. It also provides controls for meeting hosts, such as the ability to admit or deny entry to participants and to mute or remove participants if needed. Scalability: Google Meet can accommodate large meetings with up to 250 participants
What is your favorite aspect of this product?
On the positive side, Google Meet is a cost-effective solution, which can be appealing for organizations looking to save on conferencing costs. However, it offers virtually no new features, which may be a downside for those seeking innovative solutions.
What do you dislike most about this product?
certain limitations may affect its appeal for some users. One major drawback is the lack of native blackboard capabilities, which can be a hindrance for collaborative work or educational purposes. Additionally, the absence of native screen control capabilities limits the level of interaction and control during presentations or demonstrations. Another issue is the compatibility with Microsoft Edge, which is the standard browser for many organizations. Virtual backgrounds do not work on Microsoft Edge without a lengthy IT support process, requiring users to switch to Chrome, which can be inconvenient and frustrating
What recommendations would you give to someone considering this product?
When considering Google Meet, start by making a list of critical requirements: compatibility, security, integration, scalability, ease of use, cost, and support. Check these against Google Meet's capabilities and user feedback to ensure it meets your needs. Additionally, evaluate its performance and reliability for your intended use. Consider conducting a trial or pilot to test its features in a real-world scenario before committing.
Pros
- Reliable
- Saves Time
- Generous Negotitation
- Transparent
Cons
- Less Inspiring