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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Bughtha Prakash R.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Google meet great experience in terms of meetings.

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Video calling provides great experience. It is very easy to use and has lots of options to make session interactive. The split room option is great to use in Google meet. Integration with other Google services like gmail is very helpful as well.

What is your favorite aspect of this product?

Video conference, training sessions, interaction meetings with supplier that provides great experience while having them in Google meet. Split rooms, emojis, screen share, screen control are the best aspects I like to use in Google meet.

What do you dislike most about this product?

Nothing to dislike.

What recommendations would you give to someone considering this product?

In case if you are searching for a communication app in between employees or organisation then Google meet is the best choice. It also provides great user experience.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Nikhil C.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy to use, best product out there!

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet comes with the suite of Google Services, one will not have to purchase this separately. Additionally, they get other Google apps as well to use.

What is your favorite aspect of this product?

Creating a breakout room. Reacting with emojis during the live meets!

What do you dislike most about this product?

It lacks AI capabilities, adding those would be highly beneficial.

What recommendations would you give to someone considering this product?

They can take it as most of the crowd is on Google suite of services.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sumit S C.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy Integration and Usage

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

It is similar to other apps, but the major difference is the integration with Google Workspace. This makes it easy to use it with other google apps. Other major features are scalability, AI features addition and audio processing.

What is your favorite aspect of this product?

I think Noise cancellation and auto captioning is one of the best aspects of the app.

What do you dislike most about this product?

Compared to other apps, it provides comparatively less free features and sometimes there are technical glitches that can be improved.

What recommendations would you give to someone considering this product?

It is better to test out free version before purchasing business version. Also, it depends on the business and usability.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Most Popular Google Meet Comparisons

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