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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Prashant S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Seamless, and Perfect for Google Users

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Its seamless integration into Google Workspace, making it super easy to join meetings from Gmail, Google Calendar, and other Google apps. It's simple to use, with no downloads required for joining, and offers good security with encryption and features like live captions. It’s a solid choice for anyone already in the Google ecosystem.

What is your favorite aspect of this product?

Google Meet is its ease of use and integration with Google services. For work, it helps by allowing quick scheduling and joining of meetings through Google Calendar, and it’s great for collaborating with team members who are also using Google tools. The ability to share screens, present documents, and chat within the meeting really keeps everything efficient and organized.

What do you dislike most about this product?

One thing I don’t love about Google Meet is the limited customization for meeting layouts and features compared to some other platforms. For example, you can’t resize video windows as freely or change how they’re arranged, which can be a bit limiting in large meetings. Also, the interface feels a bit basic at times.

What recommendations would you give to someone considering this product?

If you're already using Google Workspace, then Google Meet is a no-brainer—it integrates seamlessly with all your Google apps. For those considering it, I'd recommend starting with the free version to test out the basic features and see if it fits your needs.

Pros

  • Over Delivered
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Bala Kanyaka G.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

So handy, so easily accessible, no drama!!!

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

It's quick and no drama of installing an app / web app. Clear navigation, clean UI, makes it more adaptable & reliable.

What is your favorite aspect of this product?

The tile adjustments & emojis and especially the background changing. option.

What do you dislike most about this product?

Nothing to dislike,,, but as a suggestion, meeting recording should keep as an option..

What recommendations would you give to someone considering this product?

Just avoid all the other tools for online meetings & calls, JUST USE GMEET!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Thakur Anjali R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Google meet feedback

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

seamless integration with the Google Workspace ecosystem, providing a user-friendly and efficient platform for video conferencing. It also stands out for its real-time captioning feature, powered by Google's speech recognition technology

What is your favorite aspect of this product?

My favorite aspect of Google Meet is its seamless integration with other Google Workspace tools, especially the ability to easily access and collaborate on documents in real-time. This allows for efficient brainstorming sessions and quick sharing of ideas without switching between applications.

What do you dislike most about this product?

Google Meet's interface and sometimes experience issues with audio and video quality, particularly when sharing screens or during slow internet connections. Some also find the lack of advanced features compared to other platforms like Zoom to be a drawback. Additionally, there can be problems with noise cancellation, especially for users with electrolarynxes.

What recommendations would you give to someone considering this product?

I recommend for users to use this because it is easy to use and easy to implement for freshers also.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Most Popular Google Meet Comparisons

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