Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Forms won the following awards in the Online Forms category

Filter By

Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Yash W.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Easy to use and efficient form making

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

It has a background image changing feature which is not seen in most software. Also, templates can be created to use it to customize it further based on needs makes it easier.

What is your favorite aspect of this product?

It's user-friendly; you can easily create a form and customize it without needing any skill. Surveys, RSVPs, or gathering feedback can be done using Google Forms. Plus, the real-time data collection and automatic analysis tools are super handy which I like the best

What do you dislike most about this product?

The most frustrating aspect of this product is its inconsistency in performance. Sometimes it works perfectly, but other times it's slow or unresponsive, making it unreliable.

What recommendations would you give to someone considering this product?

I would recommend to test the form before sending it out, and take advantage of features like branching questions and data validation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Unique Features
  • Role: Consultant
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Nov 2023

User-friendly and smooth like Google should be!

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Everett M.

  • Role: Finance
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

A wonderful way to survey sample quickly!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google forms is easier to use then its competitors. We have used multiple software over the years and Google Forms is easier for our staff to use and get the hang of quickly.

What is your favorite aspect of this product?

Getting responses from a large audience across our company quickly and being able to stack the data in an organized way. Whether we are asking about a leader's job performance, surveying for thoughts and innovative ideas, or simply getting our employees lunch orders, Google Forms makes it easy to get a myriad of data quickly and organized.

What do you dislike most about this product?

There isn't anything that stands out that I don't like, however, there have been error codes pop up that I am unfamiliar with, and sometimes response timing can be slow.

What recommendations would you give to someone considering this product?

From an accounting stand point, my department has used this in so many different ways to collect different types of responses from our employees and other departments, that it makes getting responses easy. We are able to G-chat the link to our different surveys in a workspace that pops up easier than an email so the priority supersedes other emails. It offers the clear, uniform, comfortable to use atmosphere that google provides, throughout each form. The ease of customization has been very helpful. Would definitely recommend this to any employer with employees in hybrid positions.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Forms Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171