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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Kiranjit K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Single Handed Software

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It helps in creating the forms for getting the feedback on Facebook ads I always use its form on back end of the ads to get better results

What is your favorite aspect of this product?

It's decent user interface and best class user experience.

What do you dislike most about this product?

Somehow I don't feel anything to be changed in it.

What recommendations would you give to someone considering this product?

Choose it wisely.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Dnyanoba M.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Best platforms to create forms and surveys

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Ease of use, cost of purchase, safety and security, ease of integration and installation, technical support are amongst the few points whre Google forms differentiate as compared to other products.

What is your favorite aspect of this product?

It is very easy to use and operate. Answers can be clubbed and make a statistical analysis for the answers.

What do you dislike most about this product?

It doesn't have advanced features of reminders and also bit difficult to configure with emails.

What recommendations would you give to someone considering this product?

I would recommend Google forms to anyone who is looking for such products, as it is very easy, cost effective and mind blowing product.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Effective Service

Jarrard N.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Worth the money and saves time

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It allows to create forms with your own questions and use it as a survey, then use the findings to analyze the data.

What is your favorite aspect of this product?

I can analyze the data, see who sent a response and work with it

What do you dislike most about this product?

Nothing, it's perfect for me

What recommendations would you give to someone considering this product?

It's brilliant to ensure that you can ask targeted questions in multiple different formats and then allows for analysis to find trends to help your business

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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