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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Dev Jyoti ..

  • Role: Student Academic
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Amazing product, easy to use

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms stands out due to its user-friendly interface, seamless integration with other Google products, collaboration features, and customization options.

What is your favorite aspect of this product?

Google Forms is favored for its easy-to-use templates, diverse question formats, accessibility across devices, and the ability to create ranking questions.

What do you dislike most about this product?

One of the most commonly mentioned limitations of Google Forms is its file uploading system1. Although it allows attachments like documents, presentations, spreadsheets, drawings, PDFs, images, video, and audio files in forms, users have reported several issues with this feature1.

What recommendations would you give to someone considering this product?

When considering Google Forms, define your needs, explore features, check integration, prioritize security and privacy, ensure accessibility, assess collaboration and offline capabilities, stay updated on features, utilize available support, and explore alternative options.

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

Erika H.

  • Role: Consultant
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Great survey filler!

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It is very easy to fill in and has no hurdles like other products.

What is your favorite aspect of this product?

It walks you through the surveys and it has several options.

What do you dislike most about this product?

Nothing. I love the product!

What recommendations would you give to someone considering this product?

I would use it for any kind of data retrieval that you might need from clients. Once you have your data, I would suggest deleting everything so that you respect people's privacy.

Pros

  • Helps Innovate
  • Efficient Service
  • Effective Service
  • Generous Negotitation

Caitlyn D.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Great product

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Google Forms lets you create the questions you want to ask

What is your favorite aspect of this product?

I like how easy it is to create forms. You're able to select options like multiple choice, checkboxes, and short answer.

What do you dislike most about this product?

The lack of customization of templates

What recommendations would you give to someone considering this product?

I recommend doing your research to make sure this product best fits what you're trying to accomplish

Pros

  • Reliable
  • Caring
  • Client Friendly Policies
  • Fair

Cons

  • Slower Product Innovation

Most Popular Google Forms Comparisons

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