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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

81

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

83

Ease of IT Administration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Arzu C.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Easily Accessible and Speedy

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Great in terms of explaining how to create the forms.

What is your favorite aspect of this product?

I like how can I create a survey in couple of minutes.

What do you dislike most about this product?

It's not suited for advanced analysis.

What recommendations would you give to someone considering this product?

For preliminary research purposes this tool is great.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Efficient Service

Muhammad A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Fantastic product needs a QR code

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

The ease of creating a form and flexibility

What is your favorite aspect of this product?

It's automatically linked to your Google Drive

What do you dislike most about this product?

I have to access it from my drive

What recommendations would you give to someone considering this product?

It's a fantastic product for absolute beginner to create a form

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Effective Service

Cons

  • Charges for Enhancements
  • Less Friendly Negotiation

Anudeep N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Easy to use and great access controls

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It has unique UI which can be understandable to user easily and it gives a great privileges and control access to admin.

What is your favorite aspect of this product?

The favourite aspect is we can make the forms at any time easily and we can schedule to open to user at particular time which is so fantastic and it gives reports and analytics which are so accurate and great compared to other platforms.

What do you dislike most about this product?

It uses still old traditional way to fill answers by user process it should provide a ai driven answer suggestions which saves more time to user.

What recommendations would you give to someone considering this product?

It is a great and it consists of simplicity ui product which helps every user to understandable also its so cost efficient compared to other and moreover it gives great acces to admin to control, to give privileges, to schedule at particular time which are incredible features.

Pros

  • Enables Productivity
  • Saves Time
  • Reliable
  • Efficient Service

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