
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews

Divneet S.
- Role: Information Technology
- Industry: Media
- Involvement: End User of Application
Submitted Dec 2023
Easy to use and still has a variety of features
Likeliness to Recommend
What differentiates Google Forms from other similar products?
everyone knows Google products have a great reputation to live up to and Google Forms lives up to and exceeds that expectation
What is your favorite aspect of this product?
ease of use and sharing capabilities
What do you dislike most about this product?
I don't dislike anything
What recommendations would you give to someone considering this product?
take advantage of the variety of features in the forms
Pros
- Client Friendly Policies
- Includes Product Enhancements
- Continually Improving Product
- Reliable
Fahad A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2023
Perfect for forms for collecting feedback
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Easy to create forms and review results
What is your favorite aspect of this product?
Its simplicity and user interface
What do you dislike most about this product?
Nothing specifically, the tool does the job perfectly
What recommendations would you give to someone considering this product?
As usual, don't dive into building forms and surveys before you map everything out. Plan ahead, build once the plan is ready - it will save you a lot of time and confusion.
Pros
- Reliable
- Performance Enhancing
- Efficient Service
- Effective Service
Georgina D.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2023
Our primary internal survey tool
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Easy integration with other Google Apps, straightforward UI
What is your favorite aspect of this product?
Intuitive interface, drag and drop form building
What do you dislike most about this product?
Nothing in particular
What recommendations would you give to someone considering this product?
Whether you want to do internal happiness surveys, or external surveys & data collection, this is the best choice
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service