
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
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Google Forms Reviews

Mohamad R.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Jan 2024
User-Friendly Features.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Utilizing your Google account eliminates the need for a separate registration, and the platform offers an extensive range of pre-built templates. The efficiency of constructing forms is notably rapid and straightforward, contributing to a seamless user experience.
What is your favorite aspect of this product?
The tool provides excellent customization options, ensuring ease of use for effortless navigation and implementation.
What do you dislike most about this product?
The absence of support for custom CSS is a notable limitation in terms of styling flexibility.
What recommendations would you give to someone considering this product?
While it may not exceed high expectations, it serves as a swift solution for creating new forms or surveys across various purposes.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Fair
Miriam C.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2024
Great Software, but pretty basic features
Likeliness to Recommend
What differentiates Google Forms from other similar products?
The ability to directly integrate form responses into Google Sheets
What is your favorite aspect of this product?
From straightforward surveys to complex quizzes, Google Forms adapts to various use cases effortlessly.
What do you dislike most about this product?
It lacks conditional logic and advanced question branching
What recommendations would you give to someone considering this product?
I highly recommend it.
Pros
- Reliable
- Enables Productivity
- Client Friendly Policies
- Fair
Cons
- Less Efficient Service
- Vendor's Interest First

Marcell C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
The fastest way to create nice forms for anything!
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Since it uses Google account, you unlikely need to create new registration for it, it offers a lot of templates out of box and the way you can build forms is just really fast!
What is your favorite aspect of this product?
The customizations are great, you can also use the tool pretty easily,
What do you dislike most about this product?
The lack of custom CSS support.
What recommendations would you give to someone considering this product?
Don't expect too much, but its fast way to create new forms or surveys for anything, really.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Slower Product Innovation