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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Joanna G.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Feedback Meets Simplicity

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Google Forms' integration with other Google Workspace apps is a game-changer.

What is your favorite aspect of this product?

Since using Google Forms, gathering feedback has become a breeze. Plus, the variety of question types allows for diverse data collection

What do you dislike most about this product?

While Google Forms is a reliable tool, it lacks more advanced survey logic features.

What recommendations would you give to someone considering this product?

You might need to explore additional survey tools if your needs are highly intricate

Pros

  • Reliable
  • Efficient Service
  • Inspires Innovation
  • Transparent

Olga W.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Questions to Insights: The Power of Google forms

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

While other survey tools might overwhelm with features, Google Forms keeps it straightforward, making it easy for anyone familiar with the Google ecosystem to jump in and create surveys.

What is your favorite aspect of this product?

Its collaboration prowess. It's like having a virtual survey creation workshop.

What do you dislike most about this product?

The limited customization options for the design of forms. While functionality is paramount, having more flexibility in form aesthetics would be a welcome addition

What recommendations would you give to someone considering this product?

First, assess your survey complexity. Google Forms is fantastic for straightforward surveys and data collection. However, for more intricate survey structures or advanced logic, it's essential to evaluate its suitability

Pros

  • Continually Improving Product
  • Caring
  • Helps Innovate
  • Enables Productivity

Sharday F.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Simply a Collective Genius

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms, the unsung hero of data collection, sets itself apart with its simplicity and seamless integration with the Google ecosystem. No one really talks about this.

What is your favorite aspect of this product?

The collaboration magic in Google Forms is my absolute favorite. Multiple team members can work on a form simultaneously, as if passing around a virtual clipboard during a brainstorming session.

What do you dislike most about this product?

Adding more customization options for the look and feel of the forms could elevate the user experience

What recommendations would you give to someone considering this product?

Dive in headfirst and leverage its simplicity. However, be mindful of the form’s structure as it grows; a bit of organization goes a long way in the world of data collection.

Pros

  • Continually Improving Product
  • Inspires Innovation
  • Saves Time
  • Respectful

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