
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
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Google Forms Reviews

Ankit Z.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
The best software for data collection
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google Forms is better suited with the correct features for data collection and surveys. Also it's most cost-effective, widely used by partnering firms, easy to use and learn.
What is your favorite aspect of this product?
I love how easy Google Forms is to use and how well-integrated it is with our other Google products. I can easily create a form, share it with colleagues, edit it collaboratively, and publish it. Customization is extremely easy and the amount of capability the software has is just what we need.
What do you dislike most about this product?
The customization is too limited in some aspects. For example, I really wish they would add the option to increase the size of the font for the description field. And also sometimes I want to customize the confirmation page the respondents get to see after they complete the survey. So far, you can only modify the text, and that's also limited to just one paragraph.
What recommendations would you give to someone considering this product?
Google Forms is the first product I try to use when I need to collect some information, whether it's for research, determining satisfaction, etc. It's the first product I recommend to students who want to collect survey data. It doesn't do everything, but for most basic data collection needs, it's the simplest, freest way to go.
Pros
- Reliable
- Trustworthy
- Efficient Service
- Saves Time

Wilian T.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
A simple way to make forms.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
The ease of configuring forms.
What is your favorite aspect of this product?
It's simple to use.
What do you dislike most about this product?
There's nothing I don't like.
What recommendations would you give to someone considering this product?
Take advantage of the best in forms.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Sai G.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2024
Survey tool for beginners
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Pretty easy tool, can be used for academic projects mainly.
What is your favorite aspect of this product?
Easy to learn and develop simple surveys.
What do you dislike most about this product?
Not much of customization nor multi-language support etc.
What recommendations would you give to someone considering this product?
If you are a beginner then go ahead and start with this to get hands-on experience of data collection.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity