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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Vanika R.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Great solution for empowering data gathering

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Its easy to use interface with many options for the data gathering

What is your favorite aspect of this product?

the easy to use interface

What do you dislike most about this product?

data interpretation part should be improved, plus more complex type questions should be added in the model

What recommendations would you give to someone considering this product?

it is a great product for enhancing the data driven decisions

Pros

  • Enables Productivity
  • Fair
  • Transparent
  • Helps Innovate

Theepshiga N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Flexible Survey Solution!

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lucia D.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Features are impressive

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

With Google Forms, everyone can edit and refine the questions simultaneously, which keeps things smooth.

What is your favorite aspect of this product?

The feature that truly shines for me is the ability to collaborate on forms in real-time. It's a lifesaver when you're wrangling feedback from multiple team members

What do you dislike most about this product?

Imagine a form that adapts to the user's answers, only showing them relevant questions – that would be a true game-changer for crafting targeted surveys that don't send people running for the hills

What recommendations would you give to someone considering this product?

Before unleashing a Google Form on the world, make sure your questions are clear and concise. Nobody likes a confusing form

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Client Friendly Policies

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