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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Sidra A.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Quick and Easy to execute and get results

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms stands out for its simplicity, integration with other Google services, real-time collaboration, and robust features such as automatic data analysis and customizable templates.

What is your favorite aspect of this product?

My favorite aspect of Google Forms is its user-friendly interface, which makes creating surveys and collecting data effortless.

What do you dislike most about this product?

I find Google Forms somewhat limited in its advanced customization options, which can be a drawback for users seeking highly tailored survey experiences like monkey.com

What recommendations would you give to someone considering this product?

Good for beginners

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Guo R.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Amazing Product

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

What sets Google Forms apart are its user-friendly interface, seamless integration with Google Workspace, and collaboration features. The intuitive interface makes it easy for both financial planners and clients to create and respond to forms without extensive training. Integration with Google Workspace enables seamless collaboration and data management, particularly for organizations already using Google's suite of productivity tools.

What is your favorite aspect of this product?

Despite its limitations, Google Forms offers several advantages that I find beneficial as a financial planner. Its accessibility through web browsers enables both clients and our team to conveniently access and interact with forms on various devices, facilitating seamless communication and data collection.

What do you dislike most about this product?

One notable disadvantage of using Google Forms is the potential lack of data ownership and privacy concerns. Since responses are stored on Google's servers, there's uncertainty about who owns the data and whether it complies with regulatory requirements such as GDPR. This raises significant compliance issues, especially when handling sensitive financial information.

What recommendations would you give to someone considering this product?

As a financial planner, I recommend exercising caution when using Google Forms for collecting sensitive financial information. It's crucial to implement additional security measures and assess whether the customization options meet our branding and functional requirements. We should also ensure compliance with relevant data protection regulations and industry standards, implementing robust data protection policies and procedures to safeguard client information effectively.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Shivam A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Best e-form tool for businesses

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The major differentiator is the ease with which the google form connects with Google sheets, making it so much easier to analyze custiomer data filled in the form. It's the integrations offered within the google suite which acts as the main source of differentiator.

What is your favorite aspect of this product?

The best thing about Google forms is that I can invite my teammates to collaborate on the form. Also, the wide range of e-form features such as MCQs, short answers and more types of questions ensure that all the necessary data is captured.

What do you dislike most about this product?

There's nothing much to dislike. However, there's one thing which can be improved - it's UI. It can be made more seamless like other google products.

What recommendations would you give to someone considering this product?

Just go for it!

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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