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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Ipek Nil B.

  • Role: Sales Marketing
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Fast and Efficient Tool

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Because its free and it gives me really good interface to work on this tool easily.

What is your favorite aspect of this product?

I like how can I create surveys in couple of minutes.

What do you dislike most about this product?

I do not like the limit on export file formats which is not sufficient at all.

What recommendations would you give to someone considering this product?

I would recommend to know the limits of this beforehand and act accordingly.

Pros

  • Continually Improving Product
  • Reliable
  • Inspires Innovation
  • Saves Time

Pranshu S.

  • Role: Consultant
  • Industry: Agriculture
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Simple to use good UI/UX Easy integrations

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms distinguishes itself from similar products through its seamless integration with other Google Workspace apps, user-friendly interface, collaborative features, and real-time response capabilities.

What is your favorite aspect of this product?

While I don't have personal preferences, one standout aspect of Google Forms is its simplicity and ease of use. Its intuitive interface makes it accessible to users of all skill levels, allowing them to create and distribute forms quickly and efficiently. This simplicity, combined with powerful features like real-time collaboration and seamless integration with other Google Workspace apps, makes Google Forms a valuable tool for various data collection needs.

What do you dislike most about this product?

One aspect that might be considered a drawback of Google Forms is its limited customization options compared to some other form builder tools. Users seeking highly tailored form designs may find the options somewhat restrictive. Additionally, while Google Forms offers basic conditional logic, it lacks more advanced branching capabilities that some users may require for complex surveys or forms.

What recommendations would you give to someone considering this product?

When considering Google Forms, embrace its simplicity and ease of use, particularly if you're already using other Google Workspace apps. Leverage its collaborative features for efficient teamwork, but be mindful of its limitations in customization and advanced logic. Overall, it's a valuable tool for straightforward data collection within the Google ecosystem.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

Cons

  • Vendor's Interest First
  • Under Delivered
  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted May 2024

Excellent Survey opinion management tool

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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