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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 82

Mobility

84

Data Analysis and Survey Function

83

Security

83

State Transformation

82

Drag and Drop Design

82

Workflow Automation

82

Version Management

81

Field Configuration and Customization

81

Electronic Signatures

81

APIs and Integration

80

Vendor Capability Ratings

Average 82

Ease of Implementation

86

Business Value Created

85

Usability and Intuitiveness

84

Ease of Data Integration

83

Ease of IT Administration

83

Ease of Customization

82

Quality of Features

82

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Engin A.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Great for Speedy Action

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

It loads very fast and efficient, helps us to work collaboratively.

What is your favorite aspect of this product?

I like it more and more because corporate network is not banning this tool.

What do you dislike most about this product?

Sometimes the sharing links are very long and complicated and makes it very hard to share.

What recommendations would you give to someone considering this product?

I would recommend them to use this in corporate environment

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ved Prakash J.

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Easy to use and implement

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Easy of use and its simple software

What is your favorite aspect of this product?

Smooth implementation

What do you dislike most about this product?

Cost and security

What recommendations would you give to someone considering this product?

Try it first before purchasing.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Unique Features

İbrahim Hilmi D.

  • Role: Operations
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Free, Fast and Reliable.

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Being free makes this tool unique compared to other tools.

What is your favorite aspect of this product?

It's great tool to be at your disposal when you need instant feedback.

What do you dislike most about this product?

I do not like the accessibility issues I face especially on mobile.

What recommendations would you give to someone considering this product?

It's really important to get feedbacks all the time that's why I would recommend everyone to use this tool.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Most Popular Google Forms Comparisons

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