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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Helps Innovate

Feature Ratings

Average 82

Mobility

84

Data Analysis and Survey Function

83

Security

83

State Transformation

82

Drag and Drop Design

82

Workflow Automation

82

Version Management

81

Electronic Signatures

81

Field Configuration and Customization

81

APIs and Integration

80

Vendor Capability Ratings

Average 82

Ease of Implementation

86

Business Value Created

85

Usability and Intuitiveness

84

Ease of Data Integration

83

Ease of IT Administration

83

Ease of Customization

82

Quality of Features

82

Availability and Quality of Training

82

Breadth of Features

81

Product Strategy and Rate of Improvement

81

Vendor Support

80

Google Forms Reviews

Riddhi J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2026

Effective Tool for Fast Data Collection

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms stands out because it makes form creation and data collection very simple while remaining efficient.

What is your favorite aspect of this product?

The best part is how quickly forms can be created and shared. Responses are collected in an organized way, and the connected spreadsheet option makes it easier to review data.

What do you dislike most about this product?

My experience with Google Forms has been smooth so far and it has been working well for my needs. It supports data collection effectively and feels reliable for regular use.

What recommendations would you give to someone considering this product?

I would recommend exploring templates, question types, and response settings early on to get the most value.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Role: Operations
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Apr 2026

Simple form with effective and advanced options

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Performance Enhancing
  • Efficient Service
  • Effective Service

Carrie W.

  • Role: Human Resources
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2026

Great, easy-to-use product!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The "key seller" for our organization was the ease of integration with all of our existing Google Products. There was very little learning curve, it was easy to implement, use, and provided valuable tools to our organization.

What is your favorite aspect of this product?

Our favorite aspect of this product is the ease of implementation, especially if your organization already utilizes Google products.

What do you dislike most about this product?

The customization is not the most enhanced compared to other products. Google forms is sufficiently customizable for most situations, however, if you're looking for a more high-tech product, Google Forms is probably not the best option.

What recommendations would you give to someone considering this product?

Google Forms is extremely valuable to organizations that want an easy-to-use, easy-to-implement, high-yield product!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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