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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Osama B.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Basic, Fast and Useful Platform

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

A basic forms system that you can use easily. Simple interface and functions and conviniante ways to export data for free.

What is your favorite aspect of this product?

Google forms is extremely easy to use and serves its purpose for data collection and analysis. I like that we are all able to view results and can see everything organized.

What do you dislike most about this product?

Customization options are limited with Google Forms, and while this can be a positive for some, for more experienced users - it does fill limited. For example, choosing color themes for the form (such as if you wanted it to be in your brand colors) is limited - which can be a negative if you are in charge of brand marketing.

What recommendations would you give to someone considering this product?

High Recommended - Easy to use and data collection is very efficient

Pros

  • Trustworthy
  • Unique Features
  • Inspires Innovation
  • Caring

Ishita M.

  • Role: Industry Specific Role
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Decent enough

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Google Forms offers a simple, intuitive interface that makes it easy for anyone to create and distribute forms quickly, even without prior experience. It provides a variety of pre-designed templates that cater to different needs, making the form creation process faster.

What is your favorite aspect of this product?

You can create, share, and collect responses from a form within minutes, with minimal setup required.

What do you dislike most about this product?

Google Forms does not support direct payment collection, which is a drawback if you need to collect payments alongside form responses.

What recommendations would you give to someone considering this product?

no bad. decent enough. simple and easy. not too many features

Pros

  • Effective Service
  • Saves Time
  • Continually Improving Product
  • Performance Enhancing

Devesh p.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Great tool for customer survey !

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

What makes it different is that it is so easy to create and easy to implement anywhere either on the website or on linkedin profile like I used . It has worked flawlessly and helped me collect feedback forms and helps in improving client retention. We also use it as client lead generation form and there it also works best.

What is your favorite aspect of this product?

I like how easy it is to implement and records can be save directly to Google sheets which help us targeting our leads in a much better way . I used in my personal website as well and it worked just great.

What do you dislike most about this product?

There is nothing that I dislike about the Google sheet but it would be much much better if it also provides payment options.

What recommendations would you give to someone considering this product?

I recommend using Google forms with Google sheet for better results.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Most Popular Google Forms Comparisons

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