
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoogle Forms Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Forms.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews

Osama B.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2024
Basic, Fast and Useful Platform
Likeliness to Recommend
What differentiates Google Forms from other similar products?
A basic forms system that you can use easily. Simple interface and functions and conviniante ways to export data for free.
What is your favorite aspect of this product?
Google forms is extremely easy to use and serves its purpose for data collection and analysis. I like that we are all able to view results and can see everything organized.
What do you dislike most about this product?
Customization options are limited with Google Forms, and while this can be a positive for some, for more experienced users - it does fill limited. For example, choosing color themes for the form (such as if you wanted it to be in your brand colors) is limited - which can be a negative if you are in charge of brand marketing.
What recommendations would you give to someone considering this product?
High Recommended - Easy to use and data collection is very efficient
Pros
- Trustworthy
- Unique Features
- Inspires Innovation
- Caring

Ishita M.
- Role: Industry Specific Role
- Industry: Media
- Involvement: End User of Application
Submitted Aug 2024
Decent enough
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google Forms offers a simple, intuitive interface that makes it easy for anyone to create and distribute forms quickly, even without prior experience. It provides a variety of pre-designed templates that cater to different needs, making the form creation process faster.
What is your favorite aspect of this product?
You can create, share, and collect responses from a form within minutes, with minimal setup required.
What do you dislike most about this product?
Google Forms does not support direct payment collection, which is a drawback if you need to collect payments alongside form responses.
What recommendations would you give to someone considering this product?
no bad. decent enough. simple and easy. not too many features
Pros
- Effective Service
- Saves Time
- Continually Improving Product
- Performance Enhancing

Devesh p.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2024
Great tool for customer survey !
Likeliness to Recommend
What differentiates Google Forms from other similar products?
What makes it different is that it is so easy to create and easy to implement anywhere either on the website or on linkedin profile like I used . It has worked flawlessly and helped me collect feedback forms and helps in improving client retention. We also use it as client lead generation form and there it also works best.
What is your favorite aspect of this product?
I like how easy it is to implement and records can be save directly to Google sheets which help us targeting our leads in a much better way . I used in my personal website as well and it worked just great.
What do you dislike most about this product?
There is nothing that I dislike about the Google sheet but it would be much much better if it also provides payment options.
What recommendations would you give to someone considering this product?
I recommend using Google forms with Google sheet for better results.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy