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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 82

Mobility

84

Data Analysis and Survey Function

83

Security

83

State Transformation

82

Drag and Drop Design

82

Workflow Automation

82

Version Management

81

Field Configuration and Customization

81

Electronic Signatures

81

APIs and Integration

80

Vendor Capability Ratings

Average 82

Ease of Implementation

86

Business Value Created

85

Usability and Intuitiveness

84

Ease of Data Integration

83

Ease of IT Administration

83

Ease of Customization

82

Quality of Features

82

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Dilip G.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Google form help me to collect data from a group

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

There are two things that differenciates google form from other similar products 1. Integration with google ecosystem 2. It's free to use

What is your favorite aspect of this product?

My favourite aspect about google form is its simplicity and easy to use interface

What do you dislike most about this product?

The only thing i dislike about google forms is it has basic and limited customisation options

What recommendations would you give to someone considering this product?

If you want to start with basic idea and themes of forms then google forms is best

Pros

  • Helps Innovate
  • Continually Improving Product
  • Effective Service
  • Saves Time

Aini T.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Very agile.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Easily linkable with other platforms...

What is your favorite aspect of this product?

Link it to the Wordpress website easily.

What do you dislike most about this product?

It's hosted on my website, it's very easy to set up, so there's nothing I'm upset about.

What recommendations would you give to someone considering this product?

It is very agile, you can embed forms in a website and link it on different platforms, in my case, WordPress.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rahul y.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

A good way to gather information.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

I collect marketing sample data using the google form.

What is your favorite aspect of this product?

They let me add survey questions and collect files like screenshots and pdfs for free.

What do you dislike most about this product?

Google forms have limited font family and our brand font misses, i have not encountered additional concerns.

What recommendations would you give to someone considering this product?

Best it to get feedback and polls from clients.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Cons

  • Less Caring
  • Vendor's Interest First

Most Popular Google Forms Comparisons

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