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Google Forms Logo Award Winner Product Badge
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Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Martha S.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Ability to create forms more easily.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms has become a reliable platform for us and it helps us build excellent forms, with a really impressive information organization. The most striking difference that we have noticed about Google Forms is its multiple work capacity, since with a single system we can plan events, send a survey, create a form and have the ability to make forms from Spreadsheets, compared to others. platforms that only give a format to create the forms, Google Forms offers us variety to carry out these formats and surveys.

What is your favorite aspect of this product?

One of the features that I like the most about Google Forms is that it has an excellent synchronization with the Google Docs service, which allows you to create forms using the Forms version or the Docs version of Google, the same result will be obtained. Another feature that is very important to highlight is that Google Forms has an incredible facility to create forms, it is very easy to insert texts, images or videos in any form, and you do not need previous experience creating forms to be successful in this. platform. I am very satisfied with the results obtained with Google Forms, because I have been able to easily create forms.

What do you dislike most about this product?

One of the things I don't like about Google Forms is that it doesn't allow me to add graphics or some other resources to help complement the questions in a form. It is true that the forms are quite good, with excellent design and perfect order in the information, but I would like to add more things to complement it. I would also like Google Forms to add more templates, which allow me to offer a more varied design to my forms. These are features of Google Forms that will improve as soon as possible, so I will continue to use it in my workspace.

What recommendations would you give to someone considering this product?

The main reason I would recommend Google Forms is because of its ability to offer extremely simple form creation, much easier than any other platform. Although graphics or other resources cannot be added to the form, the forms are also well organized and are perfect for obtaining accurate information from a client. Google Forms has a fast, fluid operation and helps that surveys and forms can be sent in seconds.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Debbie J.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Custom Forms Creation Tool.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Drag and the Drag functions.

What is your favorite aspect of this product?

Electronic signature capability and data collection ability.

What do you dislike most about this product?

Easy software and very friendly interface for all users.

What recommendations would you give to someone considering this product?

Google Forms its a nice Google product, easy to use and the support from community its quite effective.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jackline M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2020

Electronic Signature,and an easy Tool.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Easy assembling everything in a spreadsheet and the data analytics.

What is your favorite aspect of this product?

Helpful on electronic signature and even the version management was good.

What do you dislike most about this product?

Nothing at all.

What recommendations would you give to someone considering this product?

This Google tool is the great solution on the market and easy to set and effective version management, data analytics and workflow Automating.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Forms Comparisons

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