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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Feb 2021

Best service offered by Google

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Jennifer S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Practical questionnaires to improve.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

This software provides creative and functional tools for our department since it allows us to be fully communicated. It stands out quite easily as it works effectively and efficiently. It helps us at all times that we need it and acts in a particular way since its way of collecting information of high interest is very practical, it is quite functional.

What is your favorite aspect of this product?

Undoubtedly, this product is manifested as a leading product since it has various effective and functional tools that generate speed at all times, since we use it we can save time and act more quickly, at our hands what we are looking for always arrives. What I like the most is that it provides us with a quite creative questionnaire, which allows us to know and learn more about what our clients consider or think about the organization as such or even about our products, this type of tool allows us to know how to continue progressing or how to improve and that gives us a bit of an advantage since it allows us to always be in constant growth.

What do you dislike most about this product?

I really like this product, I love the simple and practical way in which it works, for now I do not find any negative aspect or something bad that causes me discontent.

What recommendations would you give to someone considering this product?

I would recommend this software because it is simple, when working it is very practical since you can do your processes with peace of mind. It is a product that allows you to see and recognize the strengths and weaknesses of the organization as such. You should use it since you can always improve with its incredible questionnaires, employees and customers can say what they think and you can change or improve what you are failing and thus achieve a good status.

Pros

  • Efficient Service
  • Client's Interest First
  • Helps Innovate
  • Continually Improving Product

Oreon M.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

The easiest way to create online forms

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The difference is that Google Forms makes it easy to develop and create online forms or surveys to ensure and obtain the statistics and opinions required of any topic, brand or product in order to channel and improve development positive of the companies in such a way that surveys can be carried out through this tool

What is your favorite aspect of this product?

My favorite aspect is that through this tool I can develop surveys to have statistics and opinions which I only require a brand or a product in order to obtain its positive and negative aspects in order to improve them

What do you dislike most about this product?

It is without a doubt a tool that complies with the services it offers in its entirety, however, what does not like it is that you can only work on it online or with connection

What recommendations would you give to someone considering this product?

My recommendation is that you keep using this tool for all those who need to create forms and through this service can be developed with the greatest comfort and ease as well as obtaining the most attractive designs

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Most Popular Google Forms Comparisons

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