
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2021
Best service offered by Google
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity

Jennifer S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2021
Practical questionnaires to improve.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
This software provides creative and functional tools for our department since it allows us to be fully communicated. It stands out quite easily as it works effectively and efficiently. It helps us at all times that we need it and acts in a particular way since its way of collecting information of high interest is very practical, it is quite functional.
What is your favorite aspect of this product?
Undoubtedly, this product is manifested as a leading product since it has various effective and functional tools that generate speed at all times, since we use it we can save time and act more quickly, at our hands what we are looking for always arrives. What I like the most is that it provides us with a quite creative questionnaire, which allows us to know and learn more about what our clients consider or think about the organization as such or even about our products, this type of tool allows us to know how to continue progressing or how to improve and that gives us a bit of an advantage since it allows us to always be in constant growth.
What do you dislike most about this product?
I really like this product, I love the simple and practical way in which it works, for now I do not find any negative aspect or something bad that causes me discontent.
What recommendations would you give to someone considering this product?
I would recommend this software because it is simple, when working it is very practical since you can do your processes with peace of mind. It is a product that allows you to see and recognize the strengths and weaknesses of the organization as such. You should use it since you can always improve with its incredible questionnaires, employees and customers can say what they think and you can change or improve what you are failing and thus achieve a good status.
Pros
- Efficient Service
- Client's Interest First
- Helps Innovate
- Continually Improving Product

Oreon M.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Feb 2021
The easiest way to create online forms
Likeliness to Recommend
What differentiates Google Forms from other similar products?
The difference is that Google Forms makes it easy to develop and create online forms or surveys to ensure and obtain the statistics and opinions required of any topic, brand or product in order to channel and improve development positive of the companies in such a way that surveys can be carried out through this tool
What is your favorite aspect of this product?
My favorite aspect is that through this tool I can develop surveys to have statistics and opinions which I only require a brand or a product in order to obtain its positive and negative aspects in order to improve them
What do you dislike most about this product?
It is without a doubt a tool that complies with the services it offers in its entirety, however, what does not like it is that you can only work on it online or with connection
What recommendations would you give to someone considering this product?
My recommendation is that you keep using this tool for all those who need to create forms and through this service can be developed with the greatest comfort and ease as well as obtaining the most attractive designs
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy