
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
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Google Forms Reviews

Marco B.
- Role: Operations
- Industry: Construction
- Involvement: End User of Application
Submitted Apr 2021
Efficient for collecting information of all kinds.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
At the beginning I thought this software was limited and was only useful in certain areas, but the truth is that you can take advantage of it professionally in any job role and more when you work with clients... 1 You can add images or videos 2 Many themes and colors to give an original touch to the forms. 3 People can answer the forms from any device, it adapts to any type of screen. 4 I can examine the data in Google Spreadsheets. 5 Can be created in teams (collaborators)
What is your favorite aspect of this product?
Google Forms allows me to have an organized and analyzed data collection, all this through a simple process of creating forms, with graphs of the answers in real time. It can be a survey or questionnaire of any type, but the one I do most is satisfaction and potential customers. I can choose from several options the appearance and type of questions, in my case I like to give it a more professional and sophisticated touch with branching pages and filter questions. I can plan, manage and prepare polls collecting the information quickly.
What do you dislike most about this product?
I have nothing bad to say about this software. I have not experienced any failures.
What recommendations would you give to someone considering this product?
Google Forms is simple but full-featured and ready to make the most of it, not just between teachers and students. I think it has business potential and many workers use this solution.
Pros
- Includes Product Enhancements
- Reliable
- Performance Enhancing
- Enables Productivity

Alejandro Enrique M.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Apr 2021
Range of features at a low price
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google Forms is ideal for the fast and effective collection of information, despite having a limited number of templates, they fulfill the function correctly and the export of said data is done in a clear and transparent way for the respective study.
What is your favorite aspect of this product?
I emphasize the ease of use as the relevant point of this tool, any user without extensive knowledge can create and share very well structured forms to a final group of users.
What do you dislike most about this product?
The negative part is undoubtedly the customization of the forms, having very limited templates in both colors and their respective fonts limits the appearance of the form to the basic form.
What recommendations would you give to someone considering this product?
Google forms facilitates the acquisition of information regardless of the place, just share the link to your different destinations and the results will immediately be reflected in real time for further analysis.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Sasha B.
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2021
More attractive forms with this software.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google Forms differs from its competition for the following reasons: - It is completely easy to use, anyone with basic knowledge in the creation of forms can have a complete use, while other software has a complicated configuration process to create forms. - The forms that I make in Google Forms have no limit on questions or answers, while other platforms charge the user depending on how many questions their forms will have.
What is your favorite aspect of this product?
One of the things I like the most about Google Forms is that I can choose a design with a lot of variety, this platform allows me to add a design with a color palette or add a background image to make a form much more attractive and comfortable . In addition, Google Forms offers me a wide variety of templates made by experts or by regular users, which helps me to give a more optimized and more organized design to the questions that my form will have. Design is the strongest point of Google Forms and I love this too.
What do you dislike most about this product?
One of the things I don't like about Google Forms is that I need a stable internet connection to be able to use the platform. I have previously used platforms where I could design forms without the need for an internet connection. I would like to be able to enjoy this feature in Google Forms, since this way I could create forms and accumulate them and then upload them to my system simultaneously, without having to do everything with an internet connection. Also, there is a limit to the images you can insert into forms, greatly limiting the number of pixels per image.
What recommendations would you give to someone considering this product?
For users who are considering using Google Forms, I would recommend maintaining a stable connection which allows them to work normally, otherwise, they will have problems such as loss of information or loss of forms, since this software does not work without an internet connection. In addition, I highly recommend this platform because it has a high customization and editing capacity for each form, which helps make everything even more attractive.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity