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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Eduardo G.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Recursos um pouco limitados

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

O Design e perguntas ajustáveis.

What is your favorite aspect of this product?

A personalização

What do you dislike most about this product?

Integração com outras ferramentas é um pouco limitado.

What recommendations would you give to someone considering this product?

Recomendo o uso junto a ferramentas do pagote Google.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rakesh A.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2021

Create forms,quizzes easily with Google Forms

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

User friendly interface, store in cloud with Google drive, Free for all, easy customization.

What is your favorite aspect of this product?

This tool is for short surveys, forms by Google. It is free for all. You can create short forms online easily. It is also best for quizzes where you can set points per question. You can customize fonts of the form, type of questions like choice based or short answer type, long answer type, etc. For every forms you can set header title and description of the form. Apart from that you can also attach header image with your brand name or category type. For every question you can attach images. You can also modify answer type like text, number, url, email, etc. You can save and send forms through google links to anyone easily.

What do you dislike most about this product?

Nothing to dislike. But if we can use custom fonts here it will more awesome.

What recommendations would you give to someone considering this product?

I would recommend this as it is free and for short surveys, quizzes it is very useful. In companies it can be used for accept feedback, can make it as contact for, etc by in integrating with your website or software. It can be accessed in both web & mobile devices. You can set destination of entries to excel sheets which is very easy.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Harima A.

  • Role: Human Resources
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Convenient and easy to use

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It's simple and easy to use. The forms are also customizable.

What is your favorite aspect of this product?

The different options we get for customizing the end product.

What do you dislike most about this product?

So far, nothing.

What recommendations would you give to someone considering this product?

It's a great product. I use it for creating quizzes for my team. Grading is automatic and it is overall a great product.

Pros

  • Helps Innovate
  • Unique Features
  • Efficient Service
  • Effective Service

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