What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
99 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews
Erica K.
- Role: Sales Marketing
- Industry: Utilities
- Involvement: Business Leader or Manager
Submitted Jul 2025
Easy-to-Implement Forms for Businesses of All Size
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Very easy to implement without advanced training needed.
What is your favorite aspect of this product?
The reporting is excellent -- I love that it ties into Google Sheets for exporting.
What do you dislike most about this product?
There isn't super sophisticated logic baked in, so sometimes you need to add in extra questions to get what you need.
What recommendations would you give to someone considering this product?
If you're looking for a simple form/survey tool, this would be more than sufficient. If you're looking for something more advanced from a survey perspective, I would look elsewhere.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Rachit s.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2025
Reliable Forms Tool, But Lacks Flexibility
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Seamless integration with Google Workspace. Free, easy-to-use interface for quick form creation.
What is your favorite aspect of this product?
Easy collaboration and real-time response tracking.
What do you dislike most about this product?
As a Marketing Manager: Limited customization and basic analytics capabilities.
What recommendations would you give to someone considering this product?
Ideal for simple surveys and quick data collection; not for advanced customization or deep analytics.
Pros
- Unique Features
- Respectful
- Over Delivered
- Friendly Negotiation
Sumit M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2025
Simple, Reliable, and Efficient
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Its simplicity, real-time collaboration, and seamless integration with Google Workspace set it apart from other form builders.
What is your favorite aspect of this product?
I love how quick and easy it is to create and share forms, especially with automatic response collection in Google Sheets.
What do you dislike most about this product?
Customization options are quite limited especially for layout, themes, and advanced form logic.
What recommendations would you give to someone considering this product?
If you need a simple, reliable form tool with basic features and Google integration, it’s a great choice.
Pros
- Includes Product Enhancements
- Helps Innovate
- Reliable
- Performance Enhancing