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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

  • Role: Vendor Management
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2022

Easy form to use

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Muzaffar M.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Collaborative Platform to look out for!!

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Creating a survey with Google Forms or Survey Monkey is fast and easy. You can do it from your inbox. Google Forms lacks the notification abilities that Docs and Sheets have, but it still stores a history of changes so you can track them.

What is your favorite aspect of this product?

Google forms allow you to collect relevant data from your clients electronically. Google form can be used to create surveys and allows for interaction with large groups of people. It only takes a few minutes and has an easy-to-use interface.

What do you dislike most about this product?

The design customization is limited. Advanced users may change the 500K limit for texts to upload content, 2Mb limit for images, and 40 sheet limit for spreadsheets. There are certain limitations regarding the capabilities of this tool. It accepts texts up to 500 Kb; images up to 2 Mb; and for spreadsheets, the limit is 256 cells or 40 sheets.

What recommendations would you give to someone considering this product?

create better data with validation. Data validation is an essential step to collecting the right information. By making your form look pretty, collecting one-line answers, and automating totals with forms techniques like Form Tools, you can create concise data without too much work!

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Mukesh D.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Easy to create and conduct survey

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms is easy to use. It has an easy learning process with inbuilt question format to drag and drop for convenient use.

What is your favorite aspect of this product?

The software has in-built statistic tools which helps you conduct analysis of collected information. It creates charts/graphs for a visual understanding of the collected information.

What do you dislike most about this product?

The options are fairly limited, and there is little room for customization. Working with custom graphics for the design is not intuitive, and sometimes you need to have people sign in to google to use the survey.

What recommendations would you give to someone considering this product?

This is a free to use and easy learn software which helps you conduct surveys with efficiency. You can also use it to conduct preliminary tests.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

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