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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Kanya S.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Easy to use, hope to see it evolve.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Reliable and industry reputation of the company.

What is your favorite aspect of this product?

Easy to use.

What do you dislike most about this product?

Not very customizable. Have to use too many add ons to make it do what you want.

What recommendations would you give to someone considering this product?

If you need a quick survey or form tool that you can trust, it works.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Tanzil k.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Best experience with Google forms.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

With Google forms I can easily create a form and analyse responses for my business project purpose. The questionnaires can be easily set up with Google forms.

What is your favorite aspect of this product?

The favorite aspect of the product is that it shows real time responses in a single spreadsheet.

What do you dislike most about this product?

The customisation in Google forms are limited .

What recommendations would you give to someone considering this product?

If you want to create a survey of your customers and get responses in real time then this product is highly recommended to users.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Emelda D.

  • Role: C-Level
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Easy to use simple to navigate

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

It's simple and easily accessible

What is your favorite aspect of this product?

Simple to use

What do you dislike most about this product?

It's very basic

What recommendations would you give to someone considering this product?

It's a good starting point

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Google Forms Comparisons

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