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Google Forms Logo Award Winner Product Badge
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Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

kajal s.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Best Survey Tool For business

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms are easy to set up and navigate with simple UI. Very responsive Survey Tool and It is easy to build and customize surveys, questionnaires and contact forms. It is a relatively budget friendly as compared to others. It ideally integrates with the other Google tool such as Google Sheets and has Google's reliable support. Shows results in a Graphic manner and easy to modify. Some features which are not in other form software, we are able to make a Google form a quiz , split-up forms in small sections, also this forms can also be used for taking online exam.

What is your favorite aspect of this product?

As I am from a technical organization where we need to collect data frequently where we utilize the service of Google Forms for our business functions. It is straightforward to build a form & unchallenging to deploy it and also able to track the results. The best part of Google Forms is flexibility and functionality. It provides a variety of options to create a form and makes able to add some fascinating features like poll, chart & bars to show result ratio etc. Also enables us to embed the forms on our website. And the received responses are easy to manage and analyze. Overall, a great software for survey.

What do you dislike most about this product?

I have no complaints about forms except that it's hard to collaborate if you're not signed into the original creator's email address on your phone, you either have to go to Google and switch accounts or wait until you get to a computer. Google forms doesn't do much in terms of advanced meta data tracking. It would be great to have some of these features enhanced for survey monitoring purposes.

What recommendations would you give to someone considering this product?

Honestly, Several similar software programs exist in the market, but I can attest to the quality of Google Forms because of its simple interface and straightforwardness.

Pros

  • Reliable
  • Efficient Service
  • Altruistic
  • Acts with Integrity

Akshay S.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

A User-Friendly Way to Collect Data

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms is unique in that it allows users to create surveys, questionnaires, and polls for free. Additionally, responses can be automatically compiled and analyzed.

What is your favorite aspect of this product?

There are a few things I like about Google Forms. First, it is easy to create a form and share it with others. I also like that respondents can easily submit their responses online. Finally, I appreciate the built-in analytics that allow me to track responses and see how my forms are performing.

What do you dislike most about this product?

There are a few things I dislike about Google Forms. First, I don't like that you can't save a form as a template. Second, I don't like that you can't add a logo to a form. Finally, I don't like that you can't password protect a form.

What recommendations would you give to someone considering this product?

If you are considering using Google Forms for your business, I would recommend reading this Google Forms guide. This guide covers the basics of how to create a form, collect responses, and analyze the data.

Pros

  • Continually Improving Product
  • Generous Negotitation
  • Transparent
  • Reliable

Vanshika S.

  • Role: Student Academic
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Student Friendly

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Easy to make forms and surveys

What is your favorite aspect of this product?

Customization of each form as per my requirements

What do you dislike most about this product?

At times post collecting responses, google surveys rearranges it which distorts and loses some information

What recommendations would you give to someone considering this product?

Go for it, definitely worth using it

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