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Google Forms Logo Award Winner Product Badge
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Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

daniel l.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

great feature easy customization

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

its similar from other vendor but have a lot of options a features

What is your favorite aspect of this product?

easy to use

What do you dislike most about this product?

maybe should improve more in the customization

What recommendations would you give to someone considering this product?

use it its easy and simple to make surveys

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vedant G.

  • Role: Consultant
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Impressive features,clear and easy interface.

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

it allows you to collect information easily and efficiently. With Google forms you can create surveys in few minutes to ask your clients or collaborators regarding issues. Google forms provides easy interface unlike others and allows users to work on an average internet.

What is your favorite aspect of this product?

Easy and userfriendly interface,forms can be created on average internet. Also time saving product when the view of large audience is needed. These features are really important and helpful in this product.

What do you dislike most about this product?

The design customization is very limited.There are certain limitations regarding the capabilities of this tool. It accepts texts up to 500 Kb; images up to 2 Mb; and for spreadsheets the limit is 256 cells or 40 sheets.I think these needs to be improved.

What recommendations would you give to someone considering this product?

This producf is highly useful for students, business members as it allows a view of large no. Of people to get stored in a particular way and obviously saving time. Some cons, but an extremely useful and promising product.

Pros

  • Helps Innovate
  • Trustworthy
  • Effective Service
  • Inspires Innovation

Cons

  • Less Reliable

Poonam S.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Good product

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Free of cost

What is your favorite aspect of this product?

Excellent for client and consumer feedback. Easily customizable too

What do you dislike most about this product?

Nothing as of now works great for me.

What recommendations would you give to someone considering this product?

Helpful software for anyone in the communication and education industry

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