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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

81

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

83

Ease of IT Administration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Shreshthi M.

  • Role: Human Resources
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Easy Surveys with Google Forms

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

We use gmail for our company email. Google forms integrates well with company emails and is easy to administer and get survey results.

What is your favorite aspect of this product?

Converting data into analytics is very easy. I really like the ability to customize survey questions.

What do you dislike most about this product?

Nothing really. It fits well with the needs of our organization.

What recommendations would you give to someone considering this product?

Great investment. Delights for the price.

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Inspires Innovation

Rajesh s.

  • Role: Consultant
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Security concern, easy interface, overall decent.

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Google forms allows to collect information very easily and efficiently. The interface is extremely well balanced and google forms give you the information regarding surveys, which are some interesting features of it.

What is your favorite aspect of this product?

Easy and efficient, well settled interface, allowance of information of survey, features of storing feedback in order to analyze afyer some time. These mentioned features are some of my favourite and i love it.

What do you dislike most about this product?

The design customization is limited in google form and also its security is not upto expected level which affect its flexibility. This needs to be improved for the better future.

What recommendations would you give to someone considering this product?

I personally havent faced any serious issue in google form,though overall it possess some cons. One should definitely go for this software and experience it. Hope it wont give a much sign of complain to the users.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Inspires Innovation
  • Respectful

Luis A.

  • Role: Human Resources
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2022

Google forms the most formal way of working

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Using google forms we are able to back up valuable information from our clients by creating forms that can get simple answer options and also send files as examples or business material. This tool made it easier for us to understand our clients in the best way to make projects that fit the answers provided by them.

What is your favorite aspect of this product?

These surveys can be stored in a google drive section and the user can use them whenever they want. We can also have an approximate number of questions answered and extract the files to be sent within the document. It is very easy to use and creating the drop down answer menu does not take a lot of time. It is free so anyone can use it and it also automatically saves to the cloud so we don't lose any data.

What do you dislike most about this product?

The forms being so simple to work with limit customization so each user can't fit the design to their field of work and their form creation options are not neatly arranged. Perhaps it needs an update in its interface so that the design does not look so static.

What recommendations would you give to someone considering this product?

It is recommended to incorporate tools to customize it more as a change in the style of typography and colors to implement. Also the buttons could be better organized to add extra documents and incorporate files in audio format and finally it would be helpful to obtain analysis to see if the answers are not complete or long enough.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Inspires Innovation

Most Popular Google Forms Comparisons

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