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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

81

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

83

Ease of IT Administration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Mouath A.

  • Role: Student Academic
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Don't open a business without Google Forms

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The name itself of Google itself. The name is enough to become the most reliable and trustworthy platform you can use. The most important thing while using Google from is the privacy. And defiantly nothing better than Google.

What is your favorite aspect of this product?

Privacy of course.

What do you dislike most about this product?

The user interface. It's complicated to do a big form or survey.

What recommendations would you give to someone considering this product?

Build a tree or flow chart for your form or survey before starting on Google form, because you will repeat it one hundred time.

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Saves Time
  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Mar 2022

Basic program that works well.

Likeliness to Recommend

7 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Victoria J.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

It Makes Data Collection Simpler Than Ever

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

I like the flexibility and cost-effectiveness of Google forms. This provides the same level of adaptability and capability that some of the higher pricey form builders while being simpler to utilize and comprehend.

What is your favorite aspect of this product?

overall, the software accomplishes what I want it to do. This is easy to create form, to execute it, and to monitor its outcomes. I utilize this for a variety of corporate purposes, along with social interactions and other things.

What do you dislike most about this product?

Google Forms is not the good-looking form-building software. No phone application is the main problem. Forms would become one of the best helpful applications on the smartphone if it had a phone application

What recommendations would you give to someone considering this product?

Strongly recommended. I am aware that there have been alternative software's that provide greater layout and aesthetic freedom. However, such are too expensive, while Google Forms suffices for the vast majority of users.

Pros

  • Effective Service
  • Respectful
  • Includes Product Enhancements
  • Helps Innovate

Most Popular Google Forms Comparisons

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