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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 82

Mobility

84

Data Analysis and Survey Function

83

Security

83

State Transformation

82

Drag and Drop Design

82

Workflow Automation

82

Version Management

81

Field Configuration and Customization

81

Electronic Signatures

81

APIs and Integration

80

Vendor Capability Ratings

Average 82

Ease of Implementation

86

Business Value Created

85

Usability and Intuitiveness

84

Ease of Data Integration

83

Ease of IT Administration

83

Ease of Customization

82

Quality of Features

82

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Riya C.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Easy to use

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms features an intuitive and user-friendly editor, so setting up simple forms and surveys doesn't require any coding knowledge. Google Forms also has a number of helpful features, such as a drag-and-drop interface for questions and conditional logic questions

What is your favorite aspect of this product?

User-friendly editor

What do you dislike most about this product?

Limited design options. Google account requirement. Lack of robust analytics tools. Security and privacy concerns. Lack of advanced conditional logic. Requires an internet connection. File upload restrictions.

What recommendations would you give to someone considering this product?

Google Forms provides basic customization options, but it may lack advanced features for more complex survey designs.

Pros

  • Fair
  • Acts with Integrity
  • Reliable
  • Trustworthy

John M.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

EASE OF USE

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

I don't think there is any clear-cut difference. However, Google Forms is very easy to use, pretty affordable, and accessible to everyone. I consider it a quick tool for conducting basic surveys.

What is your favorite aspect of this product?

I do not have a favourite feature. I love the simplicity of the product generally.

What do you dislike most about this product?

Its not robust enough.

What recommendations would you give to someone considering this product?

If you want to collect quick information, Google Form is your friend. However, it is not exactly helpful for robust survey needs.

Pros

  • Reliable
  • Effective Service
  • Saves Time
  • Client Friendly Policies

Cons

  • Commodity Features

Glory U.

  • Role: Operations
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Simple, free and reliable product

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It has seamless Google integration and unbeatable ease of use.

What is your favorite aspect of this product?

It creates forms in minutes without any learning curve.

What do you dislike most about this product?

It only has basic features and customization options are limited.

What recommendations would you give to someone considering this product?

It is perfect for basic surveys but look elsewhere for complex forms.

Pros

  • Reliable
  • Performance Enhancing
  • Efficient Service
  • Saves Time

Most Popular Google Forms Comparisons

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